Fabric & Fashion Customer Service Representative

7 months ago


Cape Town, South Africa SydSen Recruit Full time

Fabric & Fashion Customer Service Representative - Cape Town CBD, Western Cape

Are you passionate about fashion and staying ahead of global trends? Our client is looking for an experienced individual to join their dynamic team as a Fabric and Fashion Specialist

**Qualifications & Experience**:

- Experience in garment manufacturing, fabric merchandising or fashion.
- Must possess substantial experience in the Fashion and Fabric industry.
- Strong analytical skills to interpret market data and trends.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively in a team.
- Sharp problem-solving abilities and attention to detail.

**Responsibilities**:
**Global Fashion Trend Research**:

- Dive deep into global fashion trends, emerging styles, and consumer preferences.
- Analyse market data to spot potential opportunities and threats in the fashion industry.
- Use insights to shape product development and marketing strategies.

**Consultative Selling**:

- Showcase the unique value of our products/services to potential clients.
- Listen actively to understand client needs, offering tailored solutions.
- Build strong relationships and trust through effective communication and expertise.

**Meeting and Presentation**:

- Organize virtual or in-person meetings with prospective clients.
- Deliver engaging product presentations, highlighting key features and benefits.
- Adapt presentation style to suit diverse audiences.

**Relationship Building**:

- Nurture relationships with prospects through regular follow-up communications.
- Provide ongoing support and assistance to clients, enhancing satisfaction and loyalty.
- Anticipate client needs and offer proactive assistance.

**Market & Trend Research**:

- Stay updated on industry trends, competitor activities, and market developments.
- Monitor shifts in consumer behaviour to anticipate future demand.
- Identify new business opportunities based on market insights.

**SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)**
- For more information please contact:
**Jade Harris



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