Fashion Retail Operations Manager

1 day ago


Cape Town, Western Cape, South Africa Service Solutions Full time

Job Title: Fashion Retail Operations Manager

We are seeking a highly organized and detail-oriented Fashion Retail Operations Manager to join our team at Service Solutions' Waterfront location. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our store.

About Us: Our company, Service Solutions, is a leading international fashion brand with a strong presence in Waterfront. We offer a competitive salary range of $70,000 to $110,000 per year, depending on experience, plus a lucrative commission scheme.

Responsibilities:

  • Ensure the efficient and effective operation of the store, including sales, customer service, and visual merchandising;
  • Manage a team of sales associates and assistant managers to achieve sales targets;
  • Analyze sales data and provide insights to improve business performance;
  • Collaborate with the marketing team to develop and implement promotional strategies;
  • Maintain high standards of customer service and resolve any customer complaints promptly.

Requirements:

  • Bachelor's degree in Business Administration or related field;
  • Minimum 2-5 years of experience in retail management, preferably in a fast-paced environment;
  • Excellent communication and leadership skills;
  • Able to work effectively in a team and build strong relationships with colleagues and customers;
  • Familiarity with POS systems and retail software;
  • Ability to analyze data and make informed business decisions.

What We Offer:

  • Competitive salary range of $70,000 to $110,000 per year, depending on experience;
  • Lucrative commission scheme based on individual and team performance;
  • Ongoing training and development opportunities to enhance your skills and knowledge;
  • A dynamic and supportive work environment that fosters growth and innovation;
  • The opportunity to work with a leading international fashion brand and contribute to its success.


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