Claims Specialist

4 days ago

Cape Town, South Africa Swiss RE Full time

**About the Role**

For this fascinating role, we are looking for a highly motivated (re-) insurance professional to join our P&C Reinsurance team in the Johannesburg or Cape Town office. In this role, you will be responsible for handling a reinsurance claims portfolio with focus on the Property & Casualty lines of business primarily in the East and South African markets.

Key responsibilities:

- Manage and oversee a Property & Casualty claims portfolio, ensuring state-of-the-art claims management under your full responsibility.
- Monitor, steer and control claims adjudication processes to create impact, generate insights and identify trends.
- Conduct claims reviews, audits and trainings.
- Actively participate in cross-functional market teams (XFT), providing valuable claim insights and expertise to support market executives, client managers, and underwriter.
- Represent Swiss Re's expertise at industry events, client engagements, and conferences, fostering relationships with key stakeholders including clients, attorneys, adjusters, and specialists.
- Contribute to our Thought Leadership activities and internal claims expert networks, leveraging insights to differentiate Swiss Re and deliver added value to clients.

**About the Team**

You will be part of the P&C Claims Middle East, Africa and Special Lines team together with experienced claims handlers with different professional backgrounds and nationalities. In addition, you will work closely together with our Operations, Reserving and Market Unit colleagues in different functions and locations.

**About You**

We are looking for a highly proactive and adaptable team member, with a collaborative approach and a strong "can-do" attitude. Are you able to cultivate and maintain relationships, with enthusiasm to work in a diverse, global environment? To succeed in this role you need to have excellent communication, negotiation and analytical skills and bring:

- University degree or equivalent combined with a strong commercial mindset.
- More than 5-year consistent track record of (re-) insurance and claims handling, specifically within Property & Casualty lines of business.
- Proven experience in knowledge sharing, thought leadership, and delivering exceptional client service.
- Fluency in English, French language skills are a plus.
- Proficiency in MS Office suite.

The role may require some travel within the region. #LI-Hybrid

**About Swiss Re**

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

**Keywords**:
**Reference Code**:129139

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