Contact Centre Nqf L3 Learnership

**Overall, Purpose of the Job** To provide an end-to-end customer service to the SACAA clients. To improve the customer experience and customer satisfaction index. **Contact Centre** - Answer phones to respond to all inquiries made by SACAA clients. Must be able to handle 50- 70 incoming calls per day. - Track all customer inquiries in the approved systems...

The Team leader will be responsible for the management and performance of a team of Call Centre agents. The team leader will create an effective support team and strong business partnerships and in addition manage the relationship with the customers relative to the agreed and signed off Service Level Agreements (SLA’s) and required targets. The Team...

We are seeking a dynamic and proactive Contact Centre Intern to join our team. As a Contact Centre Intern, you will have the opportunity to gain valuable hands-on experience and play a vital role in our customer support operations. **Some responsibilities may include**: - Provide professional customer service support for queries related to microbiology,...

**12-Month Automotive Learnership - Johannesburg North, Gauteng** Are you interested in a **12-Month** **Automotive Learnership** focused on **Vehicle Sales?** **Requirements**: - Grade 12 - Tertiary Qualification is essential - A minimum of 1-3 years working experience will be beneficial - Excellent numerical skills required - Valid Drivers License is...

**12-Month Automotive Learnership Opportunity - Midrand, Gauteng** Are you interested in a **12-Month** **Automotive Learnership** focused on **Vehicle Sales or Parts Sales?** **Requirements**: - Grade 12 - Tertiary Qualification is essential - A minimum of 1-3 years working experience will be beneficial - Excellent numerical skills required - Valid...

**MAIN PURPOSE OF JOB**: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment - Experience in people...

**REPORTS TO**:Contact Centre Sales Manager **QUALIFICATION & EXPERIENCE**: - Grade 12 or equivalent - Knowledge of customer service principles and practices - Telephonic Sales Support - Knowledge of administrative procedures - Knowledge of security industry beneficial - Fully bilingual **JOB REQUIREMENTS & OTHER ATTRIBUTES**: - Computer literate (MS...

Call Centre Consultants Are Needed Urgently. No Experience required. Applications in progress and position suitable for beginners. Responsbilities - Handle a large volume of inbound and outbound calls in a timely manner - Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary - Identify...

Job Introduction G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Call Centre Learnership for Learners with disability based at our operations in Gauteng G4S Cash Deposita has a learnership opportunity within our Call Centre Consultant based at our operations in Midrand. Reporting to the National...

**Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Midrand **Contract**:Fixed Term Contract **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Do you want to work and obtain a qualification at the same time? Are you...

Advert reference: click_013678 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Midrand **Contract**:Fixed Term Contract **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Do you want to work and...

**Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Midrand - **Contract**:Fixed Term Contract**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: Do you want to work and obtain a qualification at the same time? Are you passionate...

**Position Summary**: **Industry**:HR Services, Recruitment & Selection - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Midrand - **Contract**:Fixed Term Contract**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: Do you want to work and obtain a qualification at the same time? Are you...

**Direct Reporting Line**: Senior Customer Relations Officer **Vega School** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

At MiWay, we're dedicated to delivering exceptional service excellence, convenience, and superior value to our clients. We're seeking a skilled Call Centre Specialist to join our team and contribute to our mission.Key ResponsibilitiesProviding expert advice and guidance to clients via phone, email, or chatMaintaining accurate records and updating client...

Gauteng, Midrand - R 20 000 - R 25 000 Plus CommissionLeading Direct Marketing enterprise seeks an experienced Call Centre Manager, based in Midrand **Minimum requirements**: - Matric certificate will be required - 5+ Years' Experience in an Outbound/Direct Selling Call Centre Environment will be required - 2-3 Years in a Managerial role will be required -...

Gauteng, Midrand - R 10 000 - R 12 000 Monthly Call Centre Consultant Midrand R10 000 - R12 000 CTC Call Centre Consultant needed for a HUGE client in the Printing services industry **Minimum requirements: - Matric - Entry level position; 1-2 Years experience in a similar role - No qualification is needed, but good telephone mannerisms and PC experience...

**Direct Reporting Line**: Head: Online Operations **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

**Direct Reporting Line**: Senior Customer Relations Officer **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...

Handling Inbound and Outbound Calls, Ensure that Customers make buying Decisions, Cold Calling. **Job Types**: Full-time, Part-time Part-time hours: 40 per week **Salary**: R6,000.00 per month Ability to commute/relocate: - Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - Cold calling: 3 years...