Contact Centre Nqf L3 Learnership

**Overall, Purpose of the Job** To provide an end-to-end customer service to the SACAA clients. To improve the customer experience and customer satisfaction index. **Contact Centre** - Answer phones to respond to all inquiries made by SACAA clients. Must be able to handle 50- 70 incoming calls per day. - Track all customer inquiries in the approved systems...

**MAIN PURPOSE OF JOB**: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment - Experience in people...

**12-Month Automotive Learnership - Johannesburg North, Gauteng** Are you interested in a **12-Month** **Automotive Learnership** focused on **Vehicle Sales?** **Requirements**: - Grade 12 - Tertiary Qualification is essential - A minimum of 1-3 years working experience will be beneficial - Excellent numerical skills required - Valid Drivers License is...

**12-Month Automotive Learnership Opportunity - Midrand, Gauteng** Are you interested in a **12-Month** **Automotive Learnership** focused on **Vehicle Sales or Parts Sales?** **Requirements**: - Grade 12 - Tertiary Qualification is essential - A minimum of 1-3 years working experience will be beneficial - Excellent numerical skills required - Valid...

Job SummaryWe are seeking a highly skilled and experienced National Manager to lead our Call Centre team. The successful candidate will be responsible for ensuring the smooth and efficient operation of the Call Centre, while also focusing on delivering high-quality customer service and driving continuous improvement.Key ResponsibilitiesLead and manage a team...

Job DescriptionAs a Centre Manager at Office & Co, you will be the primary point of contact for our clients, ensuring their needs are met and exceeded. Your role will involve fostering strong relationships with our tenants, organizing community-building activities, and overseeing the daily operations of our office space.Key ResponsibilitiesClient...

Job Title: Centre ManagerOffice & Co is seeking a highly skilled Centre Manager to oversee the daily operations of our office space. As the main point of contact for clients, you will be responsible for addressing queries, concerns, and requests in a timely and professional manner.Key Responsibilities:Client Relationship Management: Foster strong...

Business unit, Department, ReportingBusiness UnitSolutionsDepartmentOutsourcing and AMSJob grade/levelM5Core DescriptionEnsure the smooth and efficient operation of the Outsourcing & AMSCall Centre, while also focusing on delivering high-quality customer service and driving continuous improvement.Key Deliverables / Primary FunctionsLead and manage a team of...

Job DescriptionAt Office & Co, we are seeking a highly skilled and experienced Centre Manager to join our team. As the main point of contact for all clients, you will be responsible for addressing queries, concerns, and requests in a timely and professional manner.Key Responsibilities:Client Relationship Management: Foster strong relationships with tenants,...

Gauteng, Midrand - R 450 000 - R 640 000 Annually Cost To Company (Market related, Negotiable) Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Matric or equivalent 6 -8 years' experience in the...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

**REPORTS TO**:Contact Centre Sales Manager **BASED IN**:Inland Region (Midrand) **QUALIFICATION & EXPERIENCE**: - Grade 12 or equivalent - Knowledge of customer service principles and practices - Telephonic Sales Support - Knowledge of administrative procedures - Knowledge of security industry beneficial - Fully bilingual **JOB REQUIREMENTS & OTHER...

**Main Purpose** The Call Centre Agent will plays a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential customers from the formal or informal trade by telephone to solicit sales orders. Attend to customer queries and complaints. **Key Responsibilities** - **Communication & stakeholders**...

RPO's client is seeking a highly motivated and experienced Sales/Call Centre Manager to lead and manage their dynamic team. The ideal candidate will possess strong leadership skills, a proven track record in sales and call centre management, and a passion for the water industry. This role requires an individual who can drive sales performance, enhance...

Key ResponsibilitiesClient Relationship Management: Serve as the primary point of contact for clients, addressing queries and concerns in a timely and professional manner, and fostering strong relationships to ensure high levels of satisfaction and retention.Operations and Maintenance: Oversee the daily operations of the office space, ensuring it is clean,...

Job DescriptionClient Relationship ManagementServe as the main point of contact for all clients, addressing queries, concerns, and requests in a timely and professional manner.Foster strong relationships with tenants, ensuring a high level of satisfaction and retention. Organize and promote community-building activities and networking events to enhance...

{"title": "Business Development Consultant - Call Centre", "description": "Job SummaryWe are seeking a highly skilled Business Development Consultant to join our Call Centre team at iSON Xperiences. As a Business Development Consultant, you will be responsible for developing and implementing business strategies to drive growth and revenue in our Call Centre...

Job DescriptionAt Office & Co, we are seeking a highly skilled and experienced Centre Manager to join our team. As the main point of contact for all clients, you will be responsible for addressing queries, concerns, and requests in a timely and professional manner.Key ResponsibilitiesClient Relationship ManagementDevelop and maintain strong relationships...

Job Title: BMW Business Development Call Centre ConsultantWe are seeking a highly skilled and experienced Business Development Call Centre Consultant to join our team at iSON Xperiences. As a Business Development Call Centre Consultant, you will be responsible for delivering exceptional customer service and driving business growth through effective...