A-player Appointment Setter

3 weeks ago

Cape Town, South Africa No Joke Marketing Full time

Are you passionate about marketing and want to join an award-winning team? No Joke Marketing is seeking an experienced Appointment Setter to work with a high volume of leads and with an understanding of basic communication & skills regarding closing. Selling the next step, aka the appointment.

If you are looking for a role that involves building relationships with clients and helping your organization grow, then this role may be the perfect fit for you

Our Appointment Setters are a vital part of our agency who help grow and bring a generational impact to our company’s business.

We are a Digital Agency in Buffalo, NY with a remote team across the globe. We have been in business for over 20 years. We are growing very fast and need dynamic leaders to join our team.

We like to practice extreme ownership coupled with key performance indicator tracking.

What’s in it FOR YOU to Work at No Joke Marketing:

- An established business that continues to grow with a start-up vibe and feel.
- At No Joke Marketing, you transform lives by connecting people who need help to those who can serve them - we are the backbone behind their business.
- Supportive, attentive & motivated leadership team available to answer questions & help you grow professionally (& personally).
- An owner is actively involved in the business - there is no red tape here
- Can work from anywhere in the world with an internet connection
- Access to the best marketing training available on day one. The more you learn, the more you can earn.
- Numerous team building activities
- Happy Hour Fridays

Your role as an appointment setter is very important. You are the first line of contact for many potential customers, and your job is to qualify those leads and schedule appointments for sales representatives. There are a few key things that appointment setters need to do in order to be successful.

This role is not roughly cold calling. As an Appointment Setter, you need to be good at qualifying leads. This means determining whether or not the person they're speaking with is a likely customer. You need to be able to build relationships with potential customers. Finally, you need to be able to schedule appointments that work for both the customer and the sales representative.

The outcome expected of this individual is:

- Make 100-200 or more attempts per day from the thousands of leads
- Set six (6) appointments per day for every 50 calls made
- Set twelve (12) appointments per day for every 100 calls made
- Realistic ramp up period

Responsibilities include:

- Obtaining client information by answering telephone calls; qualifying clients & verifying information
- Determines eligibility by comparing client information to requirements
- Establishing and building an amazing report with the clients
- Informs clients by explaining procedures; answering questions; providing information
- Maintains communication equipment by reporting problems
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities
- Accomplishes sales and organization mission by completing related results as needed.

Competencies:

- Analytical - Numbers and hard data drive your decisions
- Attention to detail - Does not let important details slip through the cracks or derail a project.
- Communication - Speaks and writes clearly and articulately - excellent communication skills
- Distiller - Ability to understand and translate complex concepts and technical information into practical marketing language
- People Person - You must have a positive attitude and love connecting with and serving others
- Proactivity - Acts without being told what to do. Has an ability to foresee needs before they arise.
- Work ethic - Processes a strong willingness to work hard and sometimes work long hours to get the job done. Has a track record of working hard.

Preferred Skills and Experiences:

- Cold calling experience is a MUST
- Digital marketing experience a plus but not required
- Amazing on the phone
- Intense follow-up - the fortune is in the follow-up

Compensation:

- Compensation for this role will be paid on a salary basis
- Compensation will be provided on a bi-weekly basis

**Benefits**:

- Work from anywhere Fully remote
- Join a fun, action-taking international team
- Select a career that will CHANGE YOUR LIFE
- A wide range of activities to build teamwork.
- Happy Hour Fridays

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