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Head: Programme Management Office

4 months ago

Pretoria, South Africa Affirmative Portfolios Full time

**Project Management ~ Engineering ~ Operations Management ~ Quality Management**
**Pretoria**
***:
**Head: Programme Management Office**

**Pretoria**

**Salary - Market Related**

**Permanent**

**Outline**

**Grade** - P4

**Division** - Operations

**Sub Division** - Programme Management Office

**Reports to the (first level)** - Chief Operations Officer

**Second Line Manager** - Chief Executive Officer

**Overview**:
Accountable for the implementation of tactical work plans and formulate associated procedures to ensure the development and effective implementation of the Programme Management Office strategy in line with the organization’s mandate and overall approved strategy, to ensure the execution of key deliverables, while promoting good governance and sound financial and business principles.

**Academic Qualifications (mandatory)**:

- Honour’s Degree in Technology or an Engineering Filed (NQF Level 8)

**Other Qualifications (Essential)**:

- Project Management Qualifications (Prince2, PMBOK, Advanced Project Management, etc.)

**Professional Registration**:
Project Management Professional (PMP) certification or similar is advantageous

**Experience**:

- 10 Years Relevant work experience in programme management
- 3 Years Senior Management experience
- 5 Years Management Experience
- Must have experience in managing corporate programmes inclusive of sector-focused revenue stream development, continuous improvement programmes as well as shift planning scheduling and resource optimisation across multiple value streams
- Proven track record of managing high complexity, high business impact programmes
- Proven track record in leading and managing multiple programmes (consisting of multiple projects) simultaneously to achieve time, cost, quantity, revenue targets at an organisational level

**Knowledge/Skills**:
**REQUIRED**

**LEVEL: Entry Level, Intermediate Level, Advanced Level, Expert Level**
- Relevant legislation and regulatory frameworks Advanced
- Risk Management practices and principles Advanced
- Business Acumen Expert
- Technical problem-solving Expert
- Financial budgeting and management processes Advanced
- Resource Optimisation and Scheduling protocols Expert
- Project Management principles and protocols Expert
- Computer Literacy Advanced

**Key Responsibilities/KPI**:
**Strategic Management**:

- Lead the development, management and execution of the Programme Management Office (PMO) strategy and provide input into the overall strategy, policy and decision-making direction of the organization.
- Collaborate with the COO to direct a comprehensive PMO strategy in the organisation in order to drive performance, improve profitability and ensure organisational sustainability.
- Ensure the alignment of the PMO strategy with the requirements of all core sub-divisions, through the development and execution of strategic work plans.
- Ensure that PMO achieves set objectives and that corrective actions are taken where the operational objectives are not achieved.
- Ensure productivity is measured effectively against set objectives.
- Lead and ensure the establishment, maintenance and improvement of standard operating procedures, policies, and guidelines relating to PMO in consultation with the COO and Executive members.
- Develop and lead a Centre of Excellence to balance technical know-how with stakeholder requirements.
- Provide leadership and develop a strong team environment committed to the organisation’s mission, vision, values and objectives in a manner that instils trust and credibility within the unit.

**Operational Management**:

- Oversee the assigning of technical support from core business to sales teams to convert leads into sale
- Oversee the assigning of SME’s to sector-focused cross-functional teams to close solution delivery (i.e., focusing on service delivery, quality assurance, customer relationship management, solution team management, etc.)
- Oversee and lead the management of cross-functional team resource utilization and optimisation, inclusive of cost monitoring
- Contract project solution deliverables and milestones with accountable executive and Divisional Heads.
- Develop and execute the PMO Operational Plan to meet capacity and requirements in line with the overall strategic plans and deliverables.
- Convert operational plan into tactical project plans and objectives to attain growth targets.
- Establish and manage the implementation of all aspects of the PMO function, including the implementation of effective methodologies, metrics tracking, business processes, workflows and tools.
- Continuously assess areas for internal improvement and develop plans for implementation, and identify productivity benchmarks and development tools to measure efficiencies in the division.
- Manage the operating model within sphere of control and ensure the continuous improvement thereof in order to drive business improvement.
- Oversee the research development and innovation sup