IT Project and Cybersecurity Coordinator
2 weeks ago
At Hutech Head Office, we are seeking a highly skilled Junior IT Project and Cybersecurity Administrator to join our team. As a key member of our project team, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and maintaining high-quality software solutions that meet business needs.
Key Responsibilities:
- Work closely with project team members to gain a high-level understanding of business processes and guide the team in making informed decisions.
- Lead multiple teams in delivering high-quality software solutions that meet business needs, demonstrating consistent results.
- Develop detailed project schedules, including all in-scope development, installation, and integration schedule activities, as well as implicit milestones by others impacting project execution.
- Perform Quality Assurance, set and meet deadlines, and follow the project management process.
- Develop project documentation, create a communication plan, and schedule regular meetings to ensure all parties are well informed.
- Attend and actively participate in customer meetings, ensuring a detailed understanding and proactive handling of their IT needs.
- Prepare detailed customer reports, maintain accurate documentation, and ensure consistent client communication.
- Assist in managing helpdesk support calls, including analysis, assignment, and escalation.
- Collaborate with 3rd party vendors for issue resolution and system enhancement.
- Ensure adherence to company policies and processes, with a strong focus on creating positive client experiences and exceeding expectations.
Requirements:
- 3-4 years of IT experience, with additional experience being advantageous.
- Strong communication skills, with the ability to build lasting relationships with stakeholders.
- Ability to manage multiple projects simultaneously, with a high attention to detail and skilled in active listening.
- Team player with a knack for problem-solving, and the ability to work extended hours as needed.
- Basic knowledge of IT Cyber Security Products.
About Hutech Head Office:
Hutech Head Office is a leading IT company that provides innovative solutions to businesses across the globe. We are committed to creating positive client experiences and exceeding expectations. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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