Debt Query Administrator

3 months ago


Pietermaritzburg, South Africa Ntiyiso Consulting Group Full time

**Job Purpose**:
**Key Responsibilities**:

- Telephonically contact debtors to negotiate and arrange payments on behalf of our clients.
- Manage and work on a query queue to resolve account issues.
- Assist walk-in clients at the Local Municipality with account queries and payment arrangements.

**Qualifications and Experience**:

- **Essential Requirements**:_
- Matric or relevant qualifications.
- 2-5 years of experience in debt collection (experience in municipal debt collection is advantageous).
- Proficiency in MS Office.
- **Other Requirements**:_
- Understanding or working knowledge of CRM systems or municipal billing systems is advantageous.
- Target-driven and results-oriented.
- Innovative thinker with strong problem-solving abilities.
- Excellent time management skills and the ability to resolve queries efficiently.



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