Administrator
1 month ago
A vacancy exists at Medi logistics Hub for an Administrator based in Pietermaritzburg, reporting to the Dispatch & Delivery Manager. The responsibility of the vacancy of the Administrator is to assist the Medi logistics Hub with the daily activities relating to a specific distribution hub, area or function.
Primary purpose of the job is to
- Managing customer queries as a whole
- Handling of queries and feedback to clients and the business
- Ability to arrange special requests & follow through for patients
- Tracking of parcels across all Medilogistics Hub
- Any other ad hoc functions that may be appointed from time to time
- 100% SLA and SOP compliance and adherence to time lines
- Providing professional and accurate feedback
- Relationship with Manager
- Actively involved in office meetings/ communications
- Relationship with drivers/office staff
- Following correct escalation process of various queries
- Time keeping
- Management of absenteeism & leave management
- Adherence to policies
QUALIFICATION
- Grade 12
EXPERIENCE
- Previous experience in the logistics industry. 1-2 years in a customer services role. - Computer literacy. - Fully bilingual (English) No criminal record.
Pay: R5 000,00 - R10 000,00 per month
**Education**:
- High School (matric) (preferred)
**Experience**:
- Administrative office procedures, practices and equipment: 2 years (preferred)
- customer service: 2 years (preferred)
- Logistics Industry: 2 years (preferred)
**Location**:
- Pietermaritzburg, KwaZulu-Natal (preferred)
Application Deadline: 2024/11/27
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