Regional Sales Manager

3 weeks ago

Johannesburg, South Africa iKhokha Full time

Company Description

iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here.

**Job Description**:
**Introduction**

Calling all Regional Sales Managers. The iK Tribe is searching for an ambitious and success driven individual to lead and develop** **our regional sales team. The Regional Sales Manager will implement effective sales strategies for both **informal and formal markets**.

This is a challenger role which requires an ambitious and dedicated sales leader who wants to make an impact in a growing business and market. If you think that this could be your next big move, then read on further.

**So, what will you do?**

The Regional Sales Manager will be responsible for helping drive the growth of our business by managing a team of Field and Informal Sales specialists and Agents, as they seek to equip merchants with the payment solutions needed to start, run and grow their businesses.

You will have a proven track record in distributed team management and has worked in the **Retail, Food and Beverage or FMCG** space.

You will have a keen understanding of selling, sales operations, customer account management and trade marketing principles, and will assume overall regional responsibility for sales targets in the formal and informal field sales space.

You will be responsible to cover the **metro as well as rural/frontier towns** in terms of scope and responsibility.

**Deal Breakers**:

- At least 5 years of sales operations, retail sales or field sales experience of which 2 years must be managing a distributed team.

**Specific Knowledge**:

- Proficient in English and other South African Languages, both written and verbal.
- Excellent networking and selling skills, with proven track record in terms of being able to develop your own pipeline of leads, and convert these leads into customers
- Solid understanding of MS Office suite, including Excel, Word and PowerPoint, with ability to set targets, communicate these targets to a team, manage the team towards the target, and report on progress being made
- Previous experience in using a CRM platform to manage leads, deals and workflows, including ability to report on progress of team using such platforms

**Business Understanding**:

- Strong analytical ability
- Organizational and planning ability.
- Solutions oriented and excellent team-worker who is able to motivate, manage, coach and lead a diverse team
- A confident and assertive communicator with strong influencing and negotiation skills.

**What would you be responsible for?**

**Sales and Activations**:

- You will be responsible for growing the merchant base within your regions through sales of devices and activation of these devices.
- Formal and Informal field activations will be required from time to time
- Sales reporting to be executed and presented as and when required

**Merchant Support and Branding**:

- Ensure that merchants in your region are adequately supported from an acceptance branding perspective
- Identify opportunities to enhance the visibility of the iKhokha brand in the Formal and Informal trading environments
- Grow the market share in your region through visibility within trading environments
- Coordination of tactical activation of brand in conjunction with Marketing team
- Management of marketing collateral and swag within region, including distribution to agents and replenishment strategy
- Merchant product setup, training and 1st line support
- Cross sell of new products and services to merchants within your region

**Team Management and Training**:

- General management of the regional team, including leave management, performance management and goal setting. You will develop and execute in-field training programs to support staff representing/selling iK products in the formal and informal field environments
- Ensuring quality assessment of all team members from a product and sales expertise perspective
- You will provide reports on completed training programs and deliver insights to management on proposed improvements

**Account Management**:

- Foster strong and trustworthy relationships with key merchants in your region
- You will drive your teams to ensure Sales and GP targets are met within your region
- You will analyze market insights to determine industry and customer trends and propose opportunities to management to action within your region
- You will research and identify opportunities for continuous improvement on training, increasing field sales and relationship building across your region
- You will collect competitor information and provide feedback reports based on your analysis
- You will be responsible for all stores within your regional territory and ensuring KPIs are met

**Reporting / Monitor

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