Regional Retail

2 weeks ago


Johannesburg, South Africa Ciovita Full time

**Job description**

As the Regional Retail Manager, you will play a vital role in the success and growth
of our retail stores within Gauteng. You will be responsible for ensuring that our
owned-retail store delivers outstanding customer service, achieves sales targets,
and maintains operational excellence. You will also be responsible for overseeing
the presentation of kit and training of independent retail staff in our partnered
retailers, while following sales leads and generating brand interest within the
region. Your leadership and strategic direction will be instrumental in driving the
overall success of our regional retail operations.

**Responsibilities**
? Store Operations: Oversee the day-to-day operations of our owned-retail
store within the region, ensuring it maintains high standards of visual
merchandising, cleanliness, and customer service.
? Team Leadership: Lead and mentor Store Assistant Manager and their
respective staff members. Provide guidance, training, and performance
feedback to foster a culture of excellence and continuous improvement.
? Sales Growth: Develop and implement strategies to drive sales growth in
the region. Monitor and analyse sales performance, identify trends, and
take proactive steps to meet and exceed sales targets.
? Inventory Management: Work closely with Store staff to manage inventory
levels, minimise stock shrinkage, and ensure that stores are well-stocked
with the right products.
? Customer Experience: Champion a customer-centric approach, ensuring
that customers receive exceptional service and that their feedback is heard
and acted upon.
? Budget Management: Develop and manage the regional retail budget,
optimizing resources and controlling costs while maximizing profitability.
? Compliance and Standards: Ensure that all stores in the region adhere to
company policies, standards, and compliance requirements.
? Visual Merchandising: Collaborate with visual merchandising teams to
ensure that store layouts and displays align with the brand image and
current promotions.
? Product Branding: Collaborate with the Marketing Team to ensure that
product launches and developments align with the brand strategy and
enhance brand value.
? Market Analysis: Stay informed about market trends, competitor activities,
and customer preferences within the region. Use this information to make
informed decisions and recommend market-specific strategies.

? Partnership and Collaboration: Establish and maintain relationships with
key regional stakeholders, agencies, partners, and influencers to amplify
brand reach and impact.

**Required**:
? Bachelor's degree in Business Administration, Retail Management, or a
related field (Master's degree preferred).
? Proven experience in retail management, with a track record of achieving
sales and operational targets.
? Strong leadership and team management skills.
? Excellent communication and interpersonal abilities.
? Analytical mindset with the ability to interpret data and make data-driven
decisions.
? Retail industry knowledge and understanding of market dynamics within
the region.
? Exceptional problem-solving skills and adaptability.
? Flexibility to travel within the region as needed.



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