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Security & Market Safety Cluster Manager

4 months ago

Cape Town, South Africa Philip Morris International Full time

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter solutions and the space to move your career forward in endlessly different directions.

Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges - in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning.

Bring us your curiosity and a desire to challenge the everyday, and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and build new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world.

The Cluster Manager of Security & Market Safety position is based in Cape Town and will be responsible for Security & Market Safety activities in Sub-Saharan Africa markets (all Africa excluding Maghreb), manufacturing centers, as well as acting as the primary contact and counselor to affiliate commercial & manufacturing management for Security & Market Safety issues and/or initiatives. Ensuring the comprehensive implementation of all Security & Market Safety programs, initiatives, and objectives to ensure the safety and security of the company's people, business, assets, and reputation.

Your day to day

Business Alignment & Visibility
- Evaluate emerging business and operational models for potential Security & Market Safety risk exposure and gaps; highlight risks/exposures with Security & Market Safety partners, including the Senior Manager, Security & Market Safety, and affiliate management
- Maintain situational awareness of the cluster's countries, incorporating external and internal risk exposure and incident trends, in order to inform business decision-making processes.
- Maintain regular communication with affiliate (commercial and manufacturing) management, other partners, and functional peers to ensure that Security & Market Safety strategies and service levels are in line with company strategy and objectives.
- Ensure direct/indirect reports maintain engagement with all employees up to the senior leadership team in order to create ownership for fleet safety programs; ensure local Security & Market Safety leads engage with Sales departments and working tool/benefit car drivers in order to ensure fleet safety standards are understood and adhered to Program Delivery
- Conduct functional assessments/reviews at the affiliate level; identify and address non-conformities.
- Supervise the implementation of PMI market and fleet safety strategies and standard methodologies in assigned markets. Create safeguards, contingency plans, and emergency response procedures.
- Ensure proper reporting of Market and Fleet Safety incidents/metrics; maintain quality control/oversight of root cause analyses and security or safety-related investigations; review and approve corrective action measures, and track/validate implementation

Awareness & Training
- Ensure local delivery of security, market safety, and fleet safety training/awareness programs—as per PMI and local regulatory requirements within clustered markets/affiliates—to build a robust and balanced Security & Market Safety culture. Assist market/affiliate management with tactical and practical emergency response management
- Ensure that local Security & Market Safety leads communicate relevant information to employees at functional meetings, such as security/safety briefs, alerts, instructions, and refreshers. Ensure that local Security and Market Safety leaders keep up-to-date training records in accordance with PMI requirements and applicable OHS and Fleet Safety legislation.

Organisational Development
- Through coaching and mentoring, develop the skills and capabilities of local Security & Market Safety teams and collaborators in order to raise the vital skills and knowledge across the cluster.

Share Best Practices
- Promote the exchange of standard processes among affiliates and markets. Participated in projects and initiatives involving cross-market, cross-functional, and cross-regional partnership.

Performance, Reporting & Incident and Emergency Response Management
- Ensure the accuracy and timeliness of Security & Market Safety-related incident and event reporting. Review and consolidate related metrics and KPIs in order to provide focused and detailed reports; call out trends and critical issues to appropriate levels of management.
- Be responsible for develop, implement, and lead emergency response protocols for people, businesses, assets, and reputation agai