Front Office Shift Leader

7 months ago


Bantry Bay, South Africa HotelJobs.co.za Full time

Large hotel close to Bantry Bay is looking for a Front Office Shift Leader. This position will play an important role in the front office team, this role will be responsible to oversee the smooth operation of Front Office, responsible for managing the Front Office Team with a focus on Customer Service, compiling reports and interacting with the other stakeholders in the business. Ultimately, you will ensure all operations flow smoothly and support us meet our company goals.

Responsibilities.
- Overseeing daily operations
- Ensuring employee productivity
- Monitoring efficiency of all processes
- Create a positive work environment for employees

Key Skills
- The ability to work collaboratively and build confidence and buy in with multiple stakeholders.
- Strong ability to execute capabilities.
- Leadership and the ability to develop subordinates.
- Ability to work independently
- Accountable and able to take ownership.

**Requirements**:

- Diploma/Degree relevant to the field of Hospitality
- 2 years’ experience in a management role of a recognized, luxury hospitality brand


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