Front Office Manager

5 days ago


Camps Bay, South Africa HotelJobs.co.za Full time

5 star beachfront hotel seeks an experienced Front Office Manager.

Minimum Requirements:

- Matric
- Hospitality experience / Hospitality qualification
- Opera experience (essential)
- Computer literate
- Speak, read and write English at a professional level
- Familiar with the duties and procedures in Front Office / Reservations department.

Main duties:

- Manage and control all operational and accounting aspects of the Front Office, including Reservations, Night Audit, Maintenance and Housekeeping.
- Act as host manager during Duty Manager Shifts
- Implementation of operating systems, procedures and guest services
- Maximise Room Revenue
- Financial management of Front Office
- Weekly meetings with department
- Staff appraisals
- Float handling
- Liaise with Maintenance and Housekeeping
- Pit checks



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