Commercial Executive
14 hours ago
Stakeholder Management
- Customer Experience
- Operations
**JOB SUMMARY**
Reporting to the Commercial Director and potentially the Snr Operations Manager, the jobholder is responsible for the coastal coordination of vessels calling African ports and customers loading/discharging in African ports. Communication internally and externally to support the company's trade teams, local operations and commercial director to ensure the efficient handling of the company's controlled vessels, port calls, cargo coordination and any other local considerations. In addition to this to support the Commercial director with the company strategy with regards to customer growth and trade development.
**THE SUCCESSFUL APPLICANT**
- Suitable degree at Bachelor level or equivalent maritime qualification.
- Operational, customer facing or shoreside maritime experience an advantage
- Shipping experience - preferably in an equivalent role is an advantage
- Need high level awareness of customers’ needs and expectations
- Integrity, honesty, self-discipline, attention to detail, very confident communicator.
**JOB DESCRIPTION**
The role responsibilities will include, (but not limited to):
- The jobholder is responsible for ownership of the ‘standard productivity matrix’ and the ‘schedule alignment’ documents, keeping them up to date and distributed as required.
- Support local operations team to ensure all ships are nominated correctly in African ports
- Support commercial and chartering team to ensure that all ships are correctly nominated to customers and are following correct notification procedures.
- Ownership of the port data, enquires/information and handling any interfaces with 3rd parties.
- Support with the cost benefit analysis, wrt to berthing options, supplier synergies, and equipment availability, keeping all internal/external stakeholders appraised
- Organize, chair and distribute minutes, ensure follow up of weekly operations meeting.
- Local customer follow up wrt cargo delivery, readiness, berthing and loading plans.
- Assist the Commercial director to support local customers and other local stakeholders.
- Support the company's strategy in the region wrt customer development and maintaining relationships, this aspect may require some local travel.
- Contribute, distribute minutes and provide follow up for local action plan.
- Assist with cargo bookings and customer management
- Assist Snr Ops Mgr with supplier management: take a proactive approach to supporting the Company’s need to monitor and manage our local, coordinating between feedback from local staff and the regional operations team.
**REMUNERATION PACKAGE**
A market related salary based on the level of responsibility for this role is on offer
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