Syspro Support Consultant
3 days ago
SYSPRO AMS Reactive Support Consultant (JHB and CT)
**Job Purpose**:
Work with the business functional area (SYSPRO/POS) and guide the customers through queries and problems. Perform troubleshooting and ensure compliance with business practise.
Remuneration: R40K basic negotiable
Minimum Requirements:
- 3+ years experience in SYSPRO 7/8 functional and technical support
**Responsibilities will include**:
- Checking SYSPRO Automated Dayends on a daily basis and notifying customers of any issues
- Ensuring calls are updated timeously on CA Service Desk
- Setting up Automated Dayends for new AMS customers
- Writing of SYSPRO Exams
- Ensuring the AMS DashBoard is always updated with the correct information of the customers
- Reviewing daily and Weekly reports and providing feedback to Accounts Manager and Customer
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