Floor Manager Required By An Upmarket Restaurant

3 months ago


Franschhoek, South Africa 1911 Food Services Full time

Asian themed restaurant situated on the Franschhoek's main road, is looking for a floor manager to assist in developing and maintaining an exceptional level of service that is customer focused and has a good understanding of basic restaurant business challenges.

This is an ideal position for a young energetic individual who is a self-starter and who excels when working within and developing a small team.

Minimum requirements:

- Own Transport
- Excellent communication skills
- Basic computer skills
- Fluent in written and spoken English

Position Key Areas of Responsibility

Customer Engagement:

- Manage reservations
- Offer exceptional food and wine experience
- Make sure waiters are knowledgeable and understand food offering
- Ensure staff are customer-focused
- Develop a rapport with regular customers

Staff Management
- Develop staff
- Ensure staffs’ appearance adheres to company standards
- Ensure the look, feel and hygiene of the restaurant adheres to company standards
- Ensure staff overdeliver on their key responsibility areas
- Lead by example and in doing so, adheres to the company rules and regulations
- Communicates effectively
- Values and respects staff’s input
- Encourages and supports team work

Stock Control and Business Management:

- Accurate restaurant bar stock control
- Reconcile daily cash ups
- Process invoices
- Complete and maintain daily reports to management

Pay: R15 000,00 - R20 000,00 per month



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