Commercial Excellence Specialist

3 months ago

Johannesburg, South Africa Abbott Laboratories Full time

**About Abbott**

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

**Working at Abbott**

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

**The Opportunity**

This position works out of our Johannesburg location in the Abbott Core Diagnostics Division. We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people. Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

The **Commercial Excellence Specialist **enables commercial decision making by analyzing market, customer, product, revenue, territory and sales execution metric. Also creating Power Bl dashboard that provides insights for scenario planning and risk management. Ensuring sales excellence tools are being used and processes are being implemented as designed. Also, is responsible for driving data quality and integrity.

**What You’ll Do**:

- Background data to IBP, check the quality and find the gaps.
- Follow up value creation activities with Country Commercial Excellence Managers, collect and report the advancements monthly.
- Subject matter expert for sales excellence tools and processes relative to data management and associated KPls.
- Prepare dashboards and KPls for monthly IBP on time and accurately.
- Provide analytics and insights that help commercial teams improve or maximize execution and results.
- Success in this role is measured by consolidating KPls under Power Bl dashboards and collaborating with Finance, Sales, Marketing not only provide accurate data on time but also turn the data to actionable insights.
- Be the Mydash (ADD CRM Process & Tool) Champion for the Global and Area Marketing Teams, including data stewardship (relevant to Product Transition.
- Support and maintain Mydash for commercial that aligns with global standardized support system.
- Driving Data Quality and Integrity within Mydash
- Area Subject Matter Expert for Sales Excellence Tools and Processes relative to Data Management - Mydash, Business Planning and Execution Tracker, etc.
- Lead business analytics manage data (My Dash & other Power BI Commercial excellence tools (CE, ECC, TCC etc.) & continuously monitor KPIs to assure fulfillment of activities, meeting global / regional industry standards & enhancing efficiency, using innovative approaches while building on current systems / tools in hand
- Manage & develop reports & dashboards to monitor both activity & performance
- Custodian of Territory Coverage Model and Assignment
- Data analysis to create sales presentation, pipeline review sheets.
- Manage instrument and Assay demand planning and load to TM1 IBM informatics.
- Keeping track of Instrument Demand files and opportunities. Follow up with the relevant stakeholders to ensure shipment
- Drive the best-inclass assumption based commercial planning processes, tools and behaviors for ADD Commercial New Product Activity (New Product Launch, Product Retirement and New Product). By utilizing available data sets, the role will support EMEA Marketing Teams on the Development, Implementation and Effectiveness Monitoring of ADD Marketing Plans.
- Development of standardized insights to support the enablement of strong decision making which will be led by the Cluster Managers
- Monthly sales reports, participates in the control of business results, analysis of sales actual results vs forecast.
- Challenges commercial teams on execution and results
- Coordination with Distributors for order processing, Order processing -Quotations, Proforma Invoices (PFI)
- Work with all internal stakeholder to find common working platform and drive assistance to the sales team to deliver the numbers.

**Required Qualifications**
- A bachelor's degree in commercial management or related is required.
- 2 - 3 years of experience is required.
- Strong experience using Microsoft Office and the extended VB Scripting Library.
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