Travel Specialist Spanish Speaking Johannesburg

3 months ago

Sandton, South Africa HotelJobs.co.za Full time

Kendrick Recruitment is currently seeking an experienced **Travel Specialist - Spanish Speaking** to join a dynamic team based in Sandton. This exciting opportunity is perfect for someone who thrives in a fast-paced environment and is passionate about crafting unforgettable travel experiences.

**Key Responsibilities**:

- ** Innovative Itinerary Design**: Create unique and personalized leisure FIT itineraries, thinking outside the box to exceed client expectations.
- ** Reservation Management**: Oversee the entire booking process, from initial quotes to finalizing bookings, invoicing, and preparing travel documents.
- ** Adherence to Standards**: Ensure all turnaround times align with standard operating procedures.
- ** Proactive Sales**: Actively promote products and services to create the best possible itineraries for guests.
- ** Effective Communication**: Maintain clear and consistent communication with colleagues, agents, operators, guests, and suppliers.
- ** Commitment to Values**: Uphold core values of care for people, land, and wildlife in all interactions.

**Required Knowledge**:

- Strong understanding of delivering top-tier service to agents and guests.
- In-depth knowledge of Tourplan or similar booking systems.
- Comprehensive understanding of WETU.
- Extensive geographical, logístical, and product knowledge of South, Southern, and East Africa.
- A keen willingness to learn and grow in the role.
- Fluency in both verbal and written Spanish, preferably South American Spanish.

**Skills & Qualifications**:

- Exceptional communication skills with a strong command of English.
- Fluency in Spanish (both verbal and written).
- Excellent time and desk management skills, with the ability to work methodically and stay focused.
- Ability to thrive under pressure and take initiative.
- Deep understanding of the travel industry, particularly inbound tour operations.
- Meticulous attention to detail.
- Strong writing skills, especially in creating detailed explanations or descriptions.
- A client-focused approach with a calm, professional demeanor.
- Proficiency in Word and Excel.
- An independent, curious, and proactive attitude.

**Experience**:

- A minimum of 3-5 years of inbound tour operating experience.
- Extensive knowledge of at least two of the three regions: South Africa, Southern Africa, or East Africa.

**Package**:

- Competitive market-related salary.
- Permanent position based in Sandton.

To apply, please submit your CV today

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