Learning and Development Manager

2 days ago


Durban, South Africa Tryon Consultancy Full time

Durban based client seeks a Learning and Development Manager to join their team.

ODETDP Qualification and Professional Training related qualifications essential
Knowledge
- Sound knowledge of Telesales in both the Financial and Telecommunications sector will be an advantage
- A sound understanding of the Contact center operations, policies and procedures
Experience
- More than 5 years Learning and Development management experience ideally in a BPO contact Centre environment required
- Skills Required
- People Management,
- Analytical thinker, Project Management
- Innovative and self-driven,
- Excellent planning and organizational skills
- Strong confident leadership skills
- Must be able to manage capacity requirements, resources, and stakeholder relationships
- Agile, Emotionally Intelligent, Culture fit,
- Excellent written and verbal communication skills,
- Must be passionate about people and people development
- Microsoft Office proficient
- Able to work under pressure whilst remaining flexible and adaptable to change

**Job Types**: Full-time, Permanent

**Salary**: R30,000.00 - R40,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)



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