CRM Co-ordinator

3 months ago


Cape Town, South Africa Clicks Group Limited Full time

**Listing reference**: 018074**Listing status**: Online-
**Position summary**

**Industry**:Wholesale & Retail Trade
- **Job category**:Marketing Management**Location**:Cape Town
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Introduction**
- The Body Shop is an International brand of luxury bath, body and beauty products operating in retail locations throughout South Africa. We currently have a vacancy for a CRM Co-Ordinator, based at our Head Office in Woodstock, Cape Town.**Job description**

**Job Purpose**:

- The main purpose of the job is to manage and control “Love your Body” club membership, promotional activities and operations to ensure set acquisition targets are met.**Job Objectives**:

- To maintain and update The Body Shop brand website through an external service provider.
- To manage and content and mailing of the monthly customer newsletter through external service provider.
- To manage the customer life cycle from enrolment to completed membership.
- To manage third party suppliers deliverables and deadlines.
- To ensure database is maintained, updated and cleaned regularly.
- To manage data flow between stores, call centre, third party suppliers, Head Office and CRM System.
- To create and maintain standard operating procedures and SOPS manuals for stores and Head Office.
- To drive acquisition of the “LYB” card to achieve set targets.
- To create a promotional plan for the “LYB” loyalty club to complement the Brand Marketing plan.

**Minimum requirements**

**Qualifications and Experience**:

- Matric/Grade 12 (essential).
- Marketing degree/diploma (or equivalent) essential.
- 2 - 3 Years experience in marketing environment - Direct or Customer Relations Management.

**Skills, Abilities and Job Related Knowledge**:

- Computer Literacy (Microsoft packages).
- Basic retail industry principles.
- Interacting with customers.
- Communication skills.
- Accuracy and strong attention to detail.
- Strong administration skills.

**Essential Competencies**:

- Adhering to Principles and Values.
- Relating and Networking.
- Coping with Pressures and Setbacks.
- Delivering Results and Meeting Customer Expectations.
- Working with People.
- Planning and Organising


  • Marketing Co-ordinator

    6 months ago


    Cape Town, South Africa HR Objectives Recruitment Full time

    Fantastic role for a Marketing Co-ordinator to take full responsibility for the Marketing objectives within dynamic group of legal professionals. Role responsibilities include but not limited to; CRM, all aspects of social media, e-marketing, website management Co-ordination, planning, implementation of all marketing related functions, activities,...


  • Cape Town, South Africa Interviewing Dynamix Full time

    **IT Project Co-ordinator** **Observatory** Our client, pioneers in **IOT technology**, seeks to appoint a skilled and enthusiastic _**Project Co-ordinator**_ to join their dynamic national team. The Project Co-ordinator will work closely with the _**Chief Information Officer**_ _**and development team**_ to facilitate and manage various projects from...

  • Leads Co-ordinator

    2 months ago


    Cape Town, South Africa Inospace Full time

    **Role Purpose**: The Leads Co-ordinator & Administrator supports the Leasing team in efficiently managing client leads, streamlining administrative tasks, and driving client renewals. This role is essential for ensuring a smooth and client-centred leasing process. **Key Responsibilities**: - Lead Qualification: Qualify leads based on client needs,...


  • Cape Town, South Africa Inospace Full time

    **Role Purpose**: The Leads Co-ordinator & Administrator supports the Leasing team in efficiently managing client leads, streamlining administrative tasks, and driving client renewals. This role is essential for ensuring a smooth and client-centred leasing process. **Key Responsibilities**: - Lead Qualification: Qualify leads based on client needs,...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **Agent Sales Service Co-Ordinator - Luxury Safari Company - Cape Town** Our client, a luxury travel company, is seeking an Agent Sales Service Co-ordinator to join their team in Cape Town. As an Agent Sales Service Co-ordinator, you will be responsible for providing administrative and sales support to our Agent Sales Manager. **Responsibilities**: Provide...

  • Leads Co-ordinator

    2 months ago


    Cape Town, South Africa Inospace Full time

    Role Purpose:The Leads Co-ordinator & Administrator supports the Leasing team in efficiently managing client leads, streamlining administrative tasks, and driving client renewals. This role is essential for ensuring a smooth and client-centred leasing process.Key Responsibilities:Lead Management: Act as the primary contact for all client inquiries,...


  • Cape Town City Centre, South Africa Jobted ZA C2 Full time

    We are looking for a Dispatch & Logistics Co-Ordinator. The ideal candidate should be a systematic and process driven person who likes to hustle for our customers. Must have the ability to handle multiple tasks throughout the day in a high pressure environment. Processing many orders through different channels. Proficiency in written and spoken English is...


  • Cape Town, South Africa HR Supreme Full time

    We are looking for a Dispatch & Logistics Co-Ordinator.The ideal candidate should be a systematic and process driven person who likes tohustle for our customers.Must have the ability to handle multiple tasks throughout the day in a high pressureenvironment. Processing many orders through different channels. Proficiency inwritten and spoken English is also...


  • Cape Town, South Africa HR Supreme Full time

    We are looking for a Dispatch & Logistics Co-Ordinator.The ideal candidate should be a systematic and process driven person who likes tohustle for our customers.Must have the ability to handle multiple tasks throughout the day in a high pressureenvironment. Processing many orders through different channels. Proficiency inwritten and spoken English is also...


  • Cape Town, South Africa HR Supreme Full time

    We are looking for a Dispatch & Logistics Co-Ordinator. The ideal candidate should be a systematic and process driven person who likes tohustle for our customers. Must have the ability to handle multiple tasks throughout the day in a high pressureenvironment. Processing many orders through different channels. Proficiency inwritten and spoken English is also...

  • Leads Co-ordinator

    2 months ago


    Cape Town, South Africa Inospace Full time

    Job DescriptionRole Purpose:The Leads Co-ordinator & Administrator supports the Leasing team in efficiently managing client leads, streamlining administrative tasks, and driving client renewals. This role is essential for ensuring a smooth and client-centred leasing process.Key Responsibilities:Lead Management: Act as the primary contact for all client...


  • Cape Town, South Africa Inospace Full time

    Role Purpose: The Leads Co-ordinator & Administrator supports the Leasing team in efficiently managing client leads, streamlining administrative tasks, and driving client renewals. This role is essential for ensuring a smooth and client-centred leasing process. Key Responsibilities: Lead Management: Act as the primary contact for all client inquiries,...


  • Cape Town, South Africa Wärtsilä Full time

    **Field service Co ordinator**: Wärtsilä is leading the transition towards a 100% renewable energy future. We Wärtsilians help our customers unlock the value of energy transition by optimizing their energy systems and future-proofing their assets. Did you know Wärtsilä has delivered 74 GW of power plant capacity and more than 80 energy storage systems...

  • CRM Manager

    3 weeks ago


    Cape Town, South Africa HyperionDev Full time

    Job title : CRM ManagerJob Location : Western Cape, Cape TownDeadline : December 11, 2024Quick Recommended Links Jobs by Location Job by industries ABOUT THE ROLE  HyperionDev is looking for a strong CRM Manager to conceptualize and implement initiatives in increasing our lead to sale conversion rate. At Hyperion Dev, we generate a large number of...

  • CRM Manager

    2 weeks ago


    Cape Town, South Africa HyperionDev Full time

    Job title : CRM Manager Job Location : Western Cape, Cape Town Deadline : December 11, 2024 Quick Recommended Links Jobs by Location Job by industries ABOUT THE ROLE  HyperionDev is looking for a strong CRM Manager to conceptualize and implement initiatives in increasing our lead to sale conversion rate. At Hyperion Dev, we generate a...

  • Commercial Assistant

    4 weeks ago


    Cape Town, South Africa Traderoot Full time

    The Commercial Administrator at Traderoot plays a critical role in supporting the operational efficiency and effectiveness of the Commercial team. The Commercial Administrator is responsible for the effective management of commercial data, for the co-ordination of commercial activities and for ensuring the seamless flow of information between the Commercial...


  • Cape Town, South Africa Traderoot Full time

    The Sales Administrator at Traderoot, a leading Fintech company, plays a critical role in supporting the operational efficiency and effectiveness of the sales team in the Fintech industry. The Sales Administrator is responsible for the effective management of sales data, the co-ordination of sales activities and ensuring the seamless flow of information...

  • Ecomplete CRM

    6 months ago


    Cape Town, South Africa Smollan Full time

    At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey - from click to delivery - enabling our clients to stay focused and what they do best....

  • IT Project Coordinator

    6 months ago


    Cape Town, South Africa Interviewing Dynamix Full time

    **IT Project Co-ordinator** **Observatory** Our client, pioneers in **IOT technology**, seeks to appoint a skilled and enthusiastic _**Project Co-ordinator**_ to join their dynamic national team. The Project Co-ordinator will work closely with the _**Chief Information Officer**_ _**and development team**_ to facilitate and manage various projects from...

  • IT Project Coordinator

    6 months ago


    Cape Town, South Africa Interviewing Dynamix Full time

    **IT Project Co-ordinator** **Observatory** Our client, pioneers in **IOT technology**, seeks to appoint a skilled and enthusiastic Project Co-ordinator to join their dynamic national team. The Project Co-ordinator will work closely with the development and to facilitate and manage various projects from inception to completion. The ideal incumbent will...