Customer and Broker Experience Insights

**THE JOB AT A GLANCE** The Head of National Broker Development is responsible for developing and managing strategic partnerships with leading national brokers. This role involves developing and executing strategies to build strong relationships with brokers, ensuring the delivery of the RMA’s Shared Social Value objectives and enabling RMA’s partners...

**THE JOB AT A GLANCE** The Head of National Broker Development is responsible for developing and managing strategic partnerships with leading national brokers in the Employer Benefits and Group Risk Market space. This role involves developing and executing strategies to build strong relationships with brokers, ensuring the delivery of the RMA’s Shared...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Construction and Engineering. **We are looking to recruit a **Broker Consultant.** **Role Objectives**: - Develop and maintain effective business relationships with brokers in order to attract develop and retain profitable business. - Effectively market...

**Job Advert Summary**: **Job Purpose** PPS External Distribution has an opportunity for a service driven professional with a strong need for financial independence to build our base of intermediaries. The role involves business development and relationship management within a base of Life Assurance Intermediaries that we are intending to grow. The Direct...

**THE JOB AT A GLANCE** Reporting to the Group CEO, the Executive: Customer Experience will be responsible for driving, enabling, and monitoring the execution of the Group customer experience strategy through effective collaboration with the executive team. **WHAT WILL YOU DO?** **Strategy Enablement and Execution** - **Work closely with executives to...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Operations area.** We are looking to recruit a **Project Manager: Customer Experience.** **Role Objectives**: Direct, plan and execute strategic, long-range, complex and diverse Customer Experience projects that span the organization and have direct and high...

**Job Advert Summary**: An exciting new **OSTI Specialist **opportunity has just become available in our **Insure, Operations (**Customer Experience Area).** **Role Objectives** To be part of the team that deals with complaints that have been escalated from the ombudsman office or by customers and/or brokers requesting adjudication on internal complaints....

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our Insure, Broker Distribution - **Trucking Team.** We are looking to recruit a **Credit Controller based in Johannesburg.** **Role Objectives**: - Provide an efficient credit control service within the prescribed period and within the set standards required by the...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Recoveries and Liabilities **(Operations) area. We are looking to recruit a **Administrator Data Verifier.** **Role Objectives**: To ensure that sufficient information is sourced in order to allocate claims correctly.To ensure a World Class experience in...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Recoveries and Liabilities (Operations) area.** We are looking to recruit an **Administrator Data Verifier x2.** **Role Objectives**: To ensure that sufficient information is sourced in order to allocate claims correctly.To ensure a World Class experience in...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Risk & Underwriting**. We are looking to recruit an **Technical Underwriting Manager (Personal Lines Support).** **Role Objectives**: The Technical Underwriting Manager will contribute to the implementation of the Personal Lines strategy by providing Personal...

**Job Advert Summary**: Hello an exciting new opportunity has just become available in our Hollard International - Hollard Health, Operations area. We are looking to recruit a Key Account Manager (Permanent). As Hollard Health, we are passionate about Africa and we believe that the most powerful way to create a better future for the continent, is to improve...

**Job Advert Summary**: Hello an exciting new opportunity has just become available in our Hollard International, Hollard Health New Business Development area. We are looking to recruit a Sales Consultant (Permanent). As Hollard Health, we are passionate about Africa and we believe that the most powerful way to create a better future for the continent, is...

**THE JOB AT A GLANCE** As a Life Claims Assessor, you will be reporting to the Claims Manager: Life, you will be responsible for adjudicating and processing claims in an effective and efficient manner within the prescribed guidelines set out by Rand Mutual Assurance. **WHAT WILL YOU DO?** **Effectively and efficiently perform the function of a Funeral...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our Group Services - Human Capital Team. We are looking to recruit the Employee Experience Specialist. **Job Purpose** The main purpose of the Employee Experience Specialist is to focus on creating and maintaining a positive and engaging work environment for Hollard...

**Purpose** To effectively and efficiently process and adjudicate Funeral Fund Claims, within the scope of the Funeral Fund policy rules and prevailing legislation. Also, to enhance and improve customer experience through effective assessment of claims and meeting the requirements and expectations of the role set out below. **Qualifications and Experience...

Experience in Medical Administration, WCA and GoodX Billing. (Previous Orthotist/Prosthetist experience an advantage) Billing experience with GoodX essential - (Knowledge of Nappi codes and ICD10 codes an advantage) Microsoft Office skills essential (above average writing and spreadsheet skills) Excellent communication skills and telephone etiquette -...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure Operations, in the Motor Claims area**. We are looking to recruit a **Motor Assessing Administrator.** **Role Objectives**: To provide administrative support to the Assessing team in a growing and demanding environment. Protect Hollard from being over exposed...

**Job Advert Summary**: Hello an exciting new opportunity has just become available in our Hollard International, Hollard Health New Business Development area. We are looking to recruit a Sales Administrator (Permanent). To perform administrative duties and sales assistant support to the Holllard Health Sales team. Perform the coordination function of all...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Operations Motor Claims area.** We are looking to recruit a **Final Costing Administrator.** **Role Objectives**: To manage and control the risks inherent within the motor assessing process and finalisation of final repair calculation to enable correct...