Employee Experience Specialist

4 weeks ago

Parktown, South Africa Hollard Recruitment Full time

**Job Advert Summary**:
Helloan exciting new opportunity has just become available in our Group Services - Human Capital Team. We are looking to recruit the Employee Experience Specialist.

**Job Purpose**

The main purpose of the Employee Experience Specialist is to focus on creating and maintaining a positive and engaging work environment for Hollard employees, that fosters employee satisfaction, productivity, and loyalty, ultimately contributing to the organization's success.

**Key responsibilities include**:
Employee Engagement: Facilitating Employee Engagement surveys and designing and implementing strategies and programs to boost employee engagement and morale.

Employee Experience: Ensuring that new employees successfully integrate into the company culture. Working with People Shared Services through the lens of employee experience to identify areas for improvement in the employee lifecycle.

Employee Experience: Ensuring the HWWW strategy is effectively executed, to meet organisational and employee needs to enhance organisation productivity.

Employee Surveys and Feedback: Gathering feedback from employees through surveys or other means to assess their satisfaction, identify potential issues and opportunities, and gather suggestions for improvement.

Workplace Culture: Cultivating a positive and inclusive workplace culture that aligns with the company's values and goals. Driving and building a cohesive culture through the utilisation of culture survey and diagnostic tools, and strategizing opportunities for improvement and enhancement.

DEI: Promoting diversity and inclusion initiatives and fostering a sense of belonging among employees.

Employee Development: Collaborating with Talent, Performance and Learning Management to identify leadership development opportunities, and leadership skill enhancement initiatives for managers to create a conducive working environment.

Employee Wellness: Implementing wellness strategy to support employees' physical and mental well-being:

- Employee Wellness Strategy Development (Physical, Financial, Mental, Social)
- Employee Wellness Execution Management
- Employee Wellness Provider Management

Communication: Ensuring effective communication channels between management and employees, encouraging transparency, and facilitating open dialogue.

Recognition and Rewards: Working with Organisation Effectiveness (Rewards), promoting a culture of appreciation and recognition.

Employee Experience Metrics: Tracking and analyzing key metrics related to employee experience, such as retention rates, satisfaction scores, and engagement levels, to identify areas of improvement.

Employer Branding: Collaborating with marketing and HC teams to develop and maintain a strong employer brand that attracts top talent and retains existing employees.

**Required Knowledge and Experience**:
5+ years’ experience in a senior HC management / specialist / consulting role, with primary focus on engagement / culture / the employee experience
Prior proven experience in designing and implementing employee engagement initiatives, fostering a positive workplace culture, and promoting a sense of belonging among employees.
Understanding and proven experience in promoting diversity and inclusion in the workplace and fostering an inclusive environment for all employees.
Experience in conducting employee surveys, analyzing feedback, and using insights to drive improvements.
Experience in navigating organizational change and helping employees adapt to new initiatives or shifts in company culture
Practical experience and a demonstrated track record of success in improving employee experience
Communication Skills
Project Management
Data Analysis: measuring the impact of employee experience initiatives and making data-driven decisions for continuous improvement.
Strong analytical and quantitative skills
Change Management
Employee Wellness
Problem-Solving
Technology Savvy: proficiency in using HR software, employee engagement platforms, and other relevant tools to enhance employee experience and streamline processes.

**Educational Requirements**:
Post Graduate degree in Human Resources or related field
Change Management accreditation (PROSCI or similar)

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