Sales Development Representative

2 weeks ago

Cape Town, South Africa KnowBe4 Full time

**About KnowBe4**

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

**_ Please submit your resume in English._**

**To learn more about our team and office culture in Cape Town, South Africa visit the following links.**


The Sales Development Representative will act as pre-sales support and is responsible for reaching out to prospects, qualifying them and passing interested prospects to the sales teams. This position must research potential customers, connect

**Responsibilities**:

- Gauge the interest of prospects to qualify them as potential customers
- Follow up all IQL (Information qualified leads) by contacting them and getting them interested in a KnowBe4 demo and identify key contacts for the sales team to follow up
- Pass the leads to the Enterprise or SMB sales team depending on the size of the company
- Provide in depth information to the ENT and SMB reps to enable the most qualified and productive demos
- Map global customer accounts identifying key contacts in each region
- Collaborate with sales and marketing team members on strategic sales approach

**Minimum** Requirements**:

- Previous SDR experience
- Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
- Experience with Gmail and Google Docs
- Experience with MS Office
- Excellent verbal and written communications
- Good computer skills
- Friendly phone voice
- "Pleasantly persistent" as it can take multiple tries to reach a prospect
- Ability to leave a message and sound interested
- Must be highly organized and results-oriented

**Our Fantastic Benefits**
- Note: An applicant assessment and background check may be part of your hiring procedure._

No recruitment agencies, please.

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