Lodge Anchor

2 months ago


Kruger National Park, South Africa HotelJobs.co.za Full time

MUST HAVE HOUSEKEEPING EXPERIENCE
- **
Guest Relations**: Greet and assist guests upon arrival, providing information about lodge amenities, activities, and local attractions.
- ** Communication**: Act as the primary point of contact for guest inquiries and concerns, ensuring timely and effective communication.
- ** Operations Support**: Collaborate with the lodge team to coordinate daily operations, including housekeeping, maintenance, and dining services.
- ** Event Coordination**: Assist in planning and executing lodge events, ensuring all details are managed and guest expectations are met.
- ** Safety Protocols**: Ensure that all safety procedures are followed and maintain a clean and safe environment for guests and staff.
- ** Feedback Collection**: Gather guest feedback to identify areas for improvement and enhance the overall guest experience.

Qualifications:

- ** Experience**: Previous experience in hospitality or customer service roles preferred.
- ** Communication Skills**: Strong verbal and written communication skills; ability to interact professionally with diverse guests.
- ** Organizational Skills**: Excellent organizational and multitasking abilities; able to manage time effectively.
- ** Team Player**: Strong collaborative skills; ability to work well within a team.
- ** Flexibility**: Availability to work evenings, weekends, and holidays as needed.


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