Claims Service Consultant Stp

3 weeks ago

Johannesburg, South Africa Sanlam Full time

**CAREER OPPORTUNITY**
- Santam Motor Claims has a position available for a Motor Claims Service Consultant STP (Straight Through Processing) that will be based in Auckland Park Johannesburg.

**JOB DESCRIPTION**
- The purpose of this position is to process allocated Motor Claims within Mandate including the payment. The CSC will be responsible for all queries on the claim. This will include communication with the client, Intermediary and or Service Provider as well as arranging rental on the claim.
- KEY RESPONSIBILITIES
- Manage workload and instructions from system through any communication and or documents.
- Evaluate and settle insurance claims on behalf of Santam.
- Determining the extent of the insurance company's liability
- Negotiating settlements and communicating with all parties involved in the claims process.
- Required to check completeness and correctness of documents.
- Ensure payment is made accurately as per set guidelines.
- Contact client or intermediary telephonically for any identified outstanding information.
- Handle complaints, queries and all interaction with clients, Intermediaries, Service Providers, internal stakeholders, Relationship Managers, Claims Committee and Underwriters.
- Process payments and orders
- Responsible for arranging and manage car hire requests and extensions.
- QUALIFICATIONS AND EXPERIENCE
- Matric
- Fully computer literate (MS Office)
- 3 years claims experience.
- SKILLS
- Good understanding of insurance claims negotiation and settlement techniques
- Attention to detail.
- Good communication skills
- Telephonic skills
- Ability to handle conflict and negotiate.
- Negotiate settlements.
- COMPETENCIES
- Analytical Problem Solver
- Information Seeking
- Producing creative solutions.
- Adapting to changing circumstances.
- Performing under pressure.
- Deciding & initiating action.
- Teamwork and cooperation
- ABOUT THE COMPANY
- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
- Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business, so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
- At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

  • Claims Service Consultant STP

    1 week ago

    Johannesburg, Gauteng, South Africa Santam Insurance Full time

    Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.Santam Motor Claims has a position available for a Motor Claims Service Consultant STP (Straight Through Processing) that will be based in Auckland Park Johannesburg.JOB DESCRIPTIONThe purpose of this position is to process...

  • Claims Service Consultant

    4 days ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam’s Motor Claims (Central Region) has a position available for a Motor Claims Service Consultant that will be based in Auckland Park Johannesburg. WHAT WILL YOU DO The purpose of this position is to process all the allocated Motor Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all queries on...

  • Claims Consultant

    3 weeks ago

    Johannesburg, Gauteng, South Africa Carlysle Human Capital Full time

    Short-term Insurance Claims Consultant (Motor & Non-Motor)Minimum Requirements:RE5 Certification (compulsory)3+ years experience as a Claims Administrator/Consultant handling motor & non-motor claimsPersonal & Commercial Lines claims experienceNQF 4 or 5 (120-credit) financial services qualificationClass of Business certification (Personal & Commercial...

  • Claims Service Consultant

    1 week ago

    Johannesburg, Gauteng, South Africa Santam Insurance Full time

    Santam's Motor Claims has a position available for a Claims Service Consultant that will be based in Parktown, Hill on Empire.JOB DESCRIPTIONThe purpose of this position is to process and register all the Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all queries on the claim. This will include communication with...

  • Claims Service Consultant

    2 weeks ago

    Johannesburg, South Africa Santam Full time

    Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...

  • Claims Service Consultant X2

    3 weeks ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam‘s Direct Claims department has positions available for Motor Claims Service Consultant based in Bellville, Cape Town. WHAT WILL YOU DO The purpose of this position is to get the allocated Motor Claims ready for an assessor to be appointed, to handle all such claim enquiries and be responsible for the allocated claim until payment is...

  • Claims Service Consultant: Once

    2 weeks ago

    Johannesburg, Gauteng, South Africa Santam Insurance Full time

    Claims Service Consultant: Once & Done (JG9) X2Johannesburg, Gauteng, South AfricaSantam's Non-motor Once and Done department has a position available for a Claims Service Consultant who will be based in Parktown.WHAT WILL YOU DO?Responsible for assessing merits and quantum of non-motor damage claims through digital photographs. This position entails...

  • Claims Service Consultant

    22 hours ago

    Johannesburg, South Africa Sanlam Full time

    **OPPORTUNITY** - Santam’s Motor Claims has a position available for a Claims Service Consultant that will be based in Parktown, Hill on Empire.**JOB DESCRIPTION** - The purpose of this position is to process and register all the Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all queries on the claim. This will...

  • Merits Claims Service Consultant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Santam Insurance Full time

    Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.Find your perfect role at SantamMerits Claims Service Consultant (JG 10)Santam's Motor Claims (Merits Motor) has a position available for a Motor Claims Service Consultant that will be based in Parktown Johannesburg.JOB...

  • Claims Consultant

    3 days ago

    Johannesburg, South Africa Hollard Recruitment Full time

    **Job Advert Summary**: Helloan exciting new opportunity has just become available in our Insure, Broker Distribution. We are looking to recruit a Claims Consultant in the Trucking Division, JHB Role Objectives Process all claims assigned, within the set standards required by the company thus contributing to the productivity of the division Key...

  • Claims Service Consultant

    7 days ago

    Johannesburg, Gauteng, South Africa Aon Full time

    The role of a Claims Service Advisor at Aon is to manage the claims process from registration to finalization, providing exceptional client service and ensuring seamless claim resolution.Key Responsibilities:Manage claims administration and resolve specific claims issuesHandle Liability, Medmal, PI and D&O type claimsRegister new claims on relevant...

  • Claims Service Consultant: Desktop

    4 days ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam’s Tailored Claims Solutions department has positions available for a Claims Service Consultant: Desktop based in Constantia WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation...

  • Claims Service Consultant: Desktop

    4 days ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam’s Non-Motor Claims department has positions available for a Claims Service Consultant: Desktop based in Auckland Park. WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with...

  • Motor Claims Service Consultant

    3 weeks ago

    Johannesburg, South Africa Sanlam Full time

    **OPPORTUNITY** - Santam’s Motor Claims (Central Region) has a position available for a Motor Claims Service Consultant that will be based in Hill on Empire Johannesburg.**WHAT WILL YOU DO** - The purpose of this position is to process all the allocated Motor Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all...

  • Funeral Claims Consultant

    4 weeks ago

    Johannesburg, South Africa Energy at Work Projects Full time

    One of the largest banking giants is seeking Funeral Claims Consultant to be responsible for coordinating and overseeing, managing and negotiating the settlement of the claims. The suitable consultant will be accountable for finalizing the claim end-to-end. **RESPONSIBILITIES**: - Register claims and appoint assessors - Manage claims in terms of claims...

  • Motor Claims Service Consultant

    2 days ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam’s Motor Claims (Central Region) has a position available for a Motor Claims Service Consultant that will be based in Auckland Park Johannesburg. WHAT WILL YOU DO The purpose of this position is to process all the allocated Motor Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all queries on...

  • Claims Service Consultant: Desktop

    3 weeks ago

    Johannesburg, South Africa Santam Full time

    What will you do? Responsible for assessing merits and quantum of a non-motor damage claims through digital photographs, etc. This position entails assessing most types of non-motor claims. Further responsibilities include adjudication of these claims, consulting on claims processes, and aftercare provision to clients, compiling management information and...

  • Claims Service Consultant: Motor

    3 weeks ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam’s Motor Claims (Coastal Region) has a position available for a Motor Claims Service Consultant that will be based in Bloemfontein. WHAT WILL YOU DO The purpose of this position is to process all the allocated Motor Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all queries on the claim.This...

  • Motor Claims Service Consultant

    4 days ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam’s Motor Claims has a position available for a Motor Claims Service Consultant that will be based in Auckland Park, Johannesburg. WHAT WILL YOU DO The purpose of this position is to process all the allocated Motor Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all communication, queries with...

  • Claim Service Consultant

    2 weeks ago

    Johannesburg, South Africa Sanlam Full time

    CAREER OPPORTUNITY- Santam’s Motor COE Claims has a position available for a Motor COE Claims Service Consultant that will be based at West End Office Park, Centurion or The Hill on Empire, Johannesburg. Depending on the motor COE requirements.**JOB DESCRIPTION** - The purpose of this position is to process all the allocated Motor Claims and get them ready...