Claims Service Consultant STP
4 days ago
Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.
Santam Motor Claims has a position available for a Motor Claims Service Consultant STP (Straight Through Processing) that will be based in Auckland Park Johannesburg.
JOB DESCRIPTIONThe purpose of this position is to process allocated Motor Claims within Mandate including the payment. The CSC will be responsible for all queries on the claim. This will include communication with the client, Intermediary and or Service Provider as well as arranging rental on the claim.
KEY RESPONSIBILITIES- Manage workload and instructions from system through any communication and or documents.
- Evaluate and settle insurance claims on behalf of Santam.
- Determining the extent of the insurance company's liability
- Negotiating settlements and communicating with all parties involved in the claims process.
- Required to check completeness and correctness of documents.
- Ensure payment is made accurately as per set guidelines.
- Contact client or intermediary telephonically for any identified outstanding information.
- Handle complaints, queries and all interaction with clients, Intermediaries, Service Providers, internal stakeholders, Relationship Managers, Claims Committee and Underwriters.
- Process payments and orders
- Responsible for arranging and manage car hire requests and extensions.
- Matric
- Fully computer literate (MS Office)
- 3 years claims experience.
- Good understanding of insurance claims negotiation and settlement techniques
- Telephonic skills
- Ability to handle conflict and negotiate.
- Negotiate settlements.
- Analytical Problem Solver
- Information Seeking
- Producing creative solutions.
- Adapting to changing circumstances.
- Performing under pressure.
- Deciding & initiating action.
- Teamwork and cooperation
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We're about people. People drive our business, so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
#J-18808-Ljbffr-
Claims Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Carlysle Human Capital Full timeShort-term Insurance Claims Consultant (Motor & Non-Motor)Minimum Requirements:RE5 Certification (compulsory)3+ years experience as a Claims Administrator/Consultant handling motor & non-motor claimsPersonal & Commercial Lines claims experienceNQF 4 or 5 (120-credit) financial services qualificationClass of Business certification (Personal & Commercial...
-
Claims Service Consultant
4 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam's Motor Claims has a position available for a Claims Service Consultant that will be based in Parktown, Hill on Empire.JOB DESCRIPTIONThe purpose of this position is to process and register all the Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all queries on the claim. This will include communication with...
-
Claims Service Consultant: Once
2 weeks ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeClaims Service Consultant: Once & Done (JG9) X2Johannesburg, Gauteng, South AfricaSantam's Non-motor Once and Done department has a position available for a Claims Service Consultant who will be based in Parktown.WHAT WILL YOU DO?Responsible for assessing merits and quantum of non-motor damage claims through digital photographs. This position entails...
-
Merits Claims Service Consultant
7 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeStay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.Find your perfect role at SantamMerits Claims Service Consultant (JG 10)Santam's Motor Claims (Merits Motor) has a position available for a Motor Claims Service Consultant that will be based in Parktown Johannesburg.JOB...
-
Claims Service Consultant
3 days ago
Johannesburg, Gauteng, South Africa Aon Full timeThe role of a Claims Service Advisor at Aon is to manage the claims process from registration to finalization, providing exceptional client service and ensuring seamless claim resolution.Key Responsibilities:Manage claims administration and resolve specific claims issuesHandle Liability, Medmal, PI and D&O type claimsRegister new claims on relevant...
-
Remote Claims Consultant
7 days ago
Johannesburg, Gauteng, South Africa Insure Connect Full timeAchieving Excellence in Claims SupportWe are committed to building a pool of talented Claims Consultants to support our expanding UK market operations. This opportunity is driven by market demand and is part of our proactive talent pipeline.As a Claims Consultant in our talent pipeline, you will be responsible for providing top-tier claims support and...
-
Motor Claims Service Consultant
7 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeStay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.Santam's Motor Claims (Central Region) has a position available for a Motor Claims Service Consultant that will be based in Hill on Empire Johannesburg.JOB DESCRIPTIONThe purpose of this position is to process all the allocated...
-
Claims Service Consultant: Motor Glass
7 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeClaims Service Consultant: Motor Glass (JG 10)Johannesburg, Gauteng, South AfricaClaims Service Consultant: Motor Glass (JG 10)Santam's Motor Claims department has positions available for a Claims Service Consultant: Motor Glass based at Parktown, Hill on Empire.JOB DESCRIPTIONWe are looking for a Claims Service Consultant who will be the liaison between our...
-
Claims Service Consultant: Motor Glass
5 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeClaims Service Consultant: Motor Glass (JG 10)Johannesburg, Gauteng, South AfricaClaims Service Consultant: Motor Glass (JG 10)Santam's Motor Claims department has positions available for a Claims Service Consultant: Motor Glass based at Parktown, Hill on Empire.JOB DESCRIPTIONWe are looking for a Claims Service Consultant who will be the liaison between our...
-
Claims Consultant Role
3 days ago
Johannesburg, Gauteng, South Africa Compendium Insurance Brokers Full timeJob OverviewCompendium Insurance Brokers is seeking a skilled Claims Consultant to join our team. The successful candidate will be responsible for handling domestic and commercial claims, ensuring excellent service to clients.Key ResponsibilitiesRegister claims on Flexi within 24 hours of client notificationMaintain accurate records of claim progressFoster...
-
Claims Consultant Professional
7 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob DescriptionSantam Insurance is a leading general insurance company in Southern Africa, committed to delivering Insurance Good and Proper. We're seeking an experienced Motor Claims Service Consultant to join our team.The successful candidate will be responsible for processing allocated motor claims, ensuring they are ready for assessment. This involves...
-
Claims Consultant Specialist
4 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob Summary:Santam's Motor Claims is seeking a highly skilled Claims Service Consultant to join their team in Parktown, Hill on Empire. The ideal candidate will be responsible for processing and registering claims, communicating with clients, intermediaries, and service providers, and ensuring that claims are registered against the correct policy section...
-
Insurance Claims Consultant
17 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeRole OverviewThis Motor Admin Consultant position plays a crucial role in ensuring a smooth claims process for customers. The successful candidate will be responsible for managing expediting tasks, processing payments, and resolving customer complaints.ResponsibilitiesCollaborate with assessors, MBRs, and intermediaries to resolve payment-related...
-
Underwriter & Claim Service Consultant
4 weeks ago
Johannesburg, Gauteng, South Africa HR Studio Ltd Full timeWere looking for A professional, friendly, and open-minded individual with an innovative approach and a strong sense of pride in their work. Dedicated to ensuring the office is well-stocked and operates smoothly, they are willing to take on any task to support efficiency and maintain a high standard of quality. Whats the role? You will be responsible for:...
-
Claims Service Delivery Manager
7 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeAbout UsSantam Insurance is a leading general insurance company in Southern Africa, committed to delivering Insurance Good and Proper. We're seeking an experienced Motor Claims Service Consultant to join our team.The successful candidate will be responsible for processing allocated motor claims, ensuring they are ready for assessment. This involves managing...
-
Claims Consultant Australia Nightshift
7 days ago
Johannesburg, Gauteng, South Africa Telesure Investment Holdings Full timeClaims Consultant Australia NightshiftClaims Consultant Australia NightshiftApply locations Gauteng, Johannesburg time type Full time posted on Posted 4 Days Ago job requisition id JR101300Join TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose.Job PurposeProcess...
-
Short-term Insurance Claims Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa GJM Ultra Brokers Full timeGJM Ultra Brokers is urgently looking for a Short-term Insurance Claims Consultant (Motor and Non-Motor)Remuneration:- Market related (Up to a maximum of R32 000 CTC depending on experience and qualifications)- No benefitsMinimum Requirements:• RE5 Certification (compulsory)• Minimum of 3 years' experience in a similar role as a Claims...
-
Motor Claims Consultant
5 days ago
Johannesburg, Gauteng, South Africa Energy At Work Full timeKey Responsibilities: Process new claims promptly and accurately. Respond to queries and requests within specified timelines. Coordinate with approved service providers. Maintain necessary reserves and ensure policy compliance. Monitor and process claims adjustments and top-up requests. Identify and escalate unusual trends. Ensure comprehensive understanding...
-
Remote Short-term Claims Consultant
7 days ago
Johannesburg, Gauteng, South Africa Insure Connect Full timeBuilding a Talent Pipeline for Future DemandAt ICS, we are actively building a pool of talented Claims Consultants to support our expanding UK market operations. As a BPO, our hiring is driven by market demand, and this opportunity is part of our proactive talent pipeline. While we are not currently hiring for this role, we're looking to connect with...
-
Claims Service Advisor
4 days ago
Johannesburg, Gauteng, South Africa Aon Full timeDo you have claims advisory experience? Know how to handle large aggregate funds? Read onAon South Africa is hiring a Claims Service Advisor in our Risk Solutions department, this is a hybrid role with the flexibility to work both virtually and from our Sandton office.The role of the Claims Service Advisor is to manage the claims process from registration to...