Technical Sales and Support

4 weeks ago

Johannesburg, South Africa Salesforce Recruitment Full time

Join this national and significant market leader of high quality cast acrylic products and lighting components.

Grow sales revenue through proactive development of the local market & region. This is a commercially focused role that blends new business sales, key account management, business development and relationship management, however, a high level of technical understanding is necessary to provide the credibility to engage with various project stakeholders. The company's network of customers are specialists in their field, very often providing services to the major corporate brands in Africa. Customers are locally marketing, selling, integrating, and deploying these products as part of their products, solutions, and services. Their customers have vast experience in their field of specialization but require product partners to educate, and lead change through innovation.

**Responsibilities of this role include**:

- Developing project specifications
- Influencing specifiers, consultants, fabricators & corporate end-users to choose the company's products and solutions.
- Enhancing existing customer relationships through value adds such as the preparation of lighting layouts & presentation of cost saving opportunities
- Customer relationship management, reporting, planning & forecasting & generation of pipeline
- Identification, onboarding, training & ongoing management of new customers
- Technical support & consultation to both external customers and the company's in-house sales & marketing team
- Selling the full company's value proposition (which includes substrates)
- Increase sales by enabling our customers to become more competitive
- Project Management

**Core competencies, knowledge and skills required**
- Experience in managing specification sales programs including strategic market development
- Procedural driven approach to allow effective streamlining of repetitive sales processes and forecasting
- Understanding of the end-to-end sales process from initial specification phase to project delivery
- Collaborative approach with awareness of the distinct differences in working practices and expectations of different project stakeholders
- Innovative approach to commercial negotiations relevant to diverse cultural backgrounds and regions of business
- Able to provide product training to customer’s own sales, technical, estimating, specification and fabrication teams to increase their own sales and specification capabilities
- Ability to document opportunities across the value chain
- Proven track record of sales success

**What you'll bring**:

- Hungry to succeed with a sense of urgency.
- Self-Starter
- Strong interpersonal and leadership skills, and demonstrated capability to listen
- Strong analytical, assessment and decision-making skills
- Outstanding ability to influence others
- Excellent communication skills (English, Afrikaans, other official languages are a bonus)
- Ability to work collaboratively, make decisions independently, and still be mindful of organizational processes and guidelines
- Flexibility and ability to change priorities quickly, and capacity to handle multiple topics simultaneously

**Desired Experience & Qualification**

Matric

Additional sales related qualifications

5 years in sales in a similar senior position

**Package & Remuneration**

Basic (flexible depending on experience) + Commission, attractive incentives, and benefits plus petrol card & phone

**Salary**: Up to R40,000.00 per month

**Experience**:

- Technical and sales: 4 years (required)
- LED, Lighting, Signage: 4 years (required)
- AutoCAD: 4 years (required)
- LED Wizard: 4 years (required)

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