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Client Liaison

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Durban, South Africa Starlite Aviation Group Full time

Starlite Aviation Training Academy (Pty) Ltd has a requirement for a professional, high-energy, organised individual to fill this position in Durban within the Starlite Group.

**KEY JOB RESPONSIBILITIES: -**
- Manage the overall wellbeing and requirements of contract students i.e.: induction, accommodation, transport, medical aid, visa validity
- Plan and coordinate student functions (graduation ceremonies, VIP visits, course appraisals, social functions, safety meetings) and staff functions in line with budget
- Maintain oversight of the upkeep and cleanliness of the Hangar
- Maintain oversight of the Facilities Assistants and Hangar Staff
- Liaise with Communications on marketing related requirements and provide them with photos of student achievements
- Assist the instructors in ensuring the Hire & Fly agreements are signed and filed
- Support finance department (reconciliations of accounts, manage and reconcile petty cash/credit cards, daily payment requests, receive student deposits, provide daily summary)
- Compile student files and ensure relevant paperwork and briefings are completed
- Arrange staff airport transfers, transport, accommodation, and lunches as needed
- Invoicing (age analysis, client statements, request top ups, debt collecting, communicate with CI when students are grounded)
- Assist with Admin Support duties in her absence

**CRITICAL REQUIREMENTS**
- Strong organizational and time-management skills
- Good verbal, written and telephonic communication skills
- Must have strong attention to detail and follow up skills
- Ability to work independently and in a team environment
- Ability to meet deadlines and work under pressure
- Established people skills
- Good analytical, problem solving and decision-making skills
- Proficient computer literacy on MS Word, MS Excel, MS Outlook, MS Power Point and company related software systems

**QUALIFICATIONS AND POSITION REQUIREMENTS**

**The following list of qualifications is essential to fill the position**:

- Grade 12
- Bookkeeping / Accounting Diploma or Certificate, or similar
- Office / Business Administration Diploma or Certificate, or similar
- Minimum 3 years experience in an office admin / client liaison role
- Aviation background (advantageous)

The above position will be filled in accordance with the Recruitment and Selection Policy to achieve the Group’s Objectives and Goals.

Applicants must submit their CV by **Monday, 30th January 2023.**

Application Deadline: 2023/01/30