Senior Director Country Service

1 month ago


Johannesburg, South Africa GEA Group Full time

**Senior Director Country Service - Southern & Eastern Africa**:
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success - come and join them We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Why join GEA

**Job information**

**Reference Number**

JR-0030753

**Job function**

Service

**Position type**

Full time

**Site**

48 Reedbuck Crescent, Corporate Park South Midrand Johannesburg Johannesburg 1682
- Your responsibilities and tasks:
- Coordinate and drive the Country Service organisation centrally across regions, covering the entire GEA portfolio - i.e. all 5 divisions and their respective core technologies
- Develop best-in-class service product portfolio to fulfil customer expectations and enhance their competitiveness
- Continuously optimize service excellence e.g. state-of-the-art processes, cross-selling, digitalization
- Achieve service sales growth, expanding market penetration/share and coverage
- Set and track sales targets, KPI’s and individual performance management for all Country service personnel
- Determine and implement the go-to-market strategy, define sales channels according to regional / country requirements and resource availability
- Manage key and strategic accounts and build a key account network
- Determine Order Intake, Sales and bottom-line Forecasts & Budgets, manage GM, EBITDA and ROCE for Country Service
- Maintain and develop ERP system and other digital platforms that may be required to operate a successful after sales business, including all relevant administrative processes and personnel
- Manage the complete offer management process from definition of scope to technical detailing and solution pricing
- Lead the Country Service Team to the achievement of set annual objectives (OI, Sales, GM, EBITDA and ROCE)
- Define pricing and discount policies and specific customer related conditions, with responsibility on overall after sales profitability
- Support after sales solutions/products development projects and contribute to define priorities with a solutions management role
- Take the lead on new market penetration and growth strategies.

Your profile and qualifications:

- Min 5 years’ relevant experience in Leadership role with Sales/Services and/or similar function as core
- Significant service sales steering experience
- Proven know-how in principles guiding after sales growth - i.e. iBase Management & Sales Excelllence
- Proven experience in leading a Service team, within a product / service matrix
- Good understanding and appreciation of after-sales and the role this plays in successful and sustainable customer relationship development.
- Deep practical know-how of state-of-the-art ERP system, sales processes, after sales management, organization methods and tools (e.g. FSE management, WIP management, pricing, CRM)
- Change management experience
- Proven experience of working within a matrix
- Proven skills in international negotiation & after sales development with customers in Africa - international working experience
- Strong understanding of corporate finance and performance management principles



  • Johannesburg, South Africa GEA Group Full time

    Senior Director Country Service - Southern & Eastern Africa GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a...

  • Country Director

    1 month ago


    Johannesburg, Gauteng, South Africa HR Genie Full time

    Job Title: Country ManagerOur client in the automotive/transport industry is seeking an experienced Country Manager to lead the development and expansion of the business, providing strategic direction and leadership to drive profitable growth, satisfactory cash flow, and market leadership.Key Responsibilities:Develop and implement business strategies to...


  • Johannesburg, South Africa UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Country Director

    1 month ago


    Johannesburg, Gauteng, South Africa Initiate International Full time

    Job Title: Country DirectorInitiate International is seeking a seasoned Country Director to lead our growth strategy in Sub-Saharan Africa. As a key member of our EMEA leadership team, you will be responsible for developing and executing business plans to drive commercial growth and hit business targets.Key Responsibilities:Develop and manage partnerships...


  • Johannesburg, South Africa Jobted ZA C2 Full time

    Summary: The Senior Director of Sourcing is a key strategic role in the organization driving substantial value and managing complex processes, across all 18 countries. The individual is responsible for leading a team of global category managers and transportation experts, who manage a group of high-impact commodities-products and services, and optime the...


  • Johannesburg, South Africa PlaceTalent Full time

    Summary: The Senior Director of Sourcing is a key strategic role in the organization driving substantial value and managing complex processes, across all 18 countries. The individual is responsible for leading a team of global category managers and transportation experts, who manage a group of high-impact commodities-products and services, and optime the...


  • Johannesburg, South Africa PlaceTalent Full time

    Summary:The Senior Director of Sourcing is a key strategic role in the organization driving substantial value and managing complex processes, across all 18 countries. The individual is responsible for leading a team of global category managers and transportation experts, who manage a group of high-impact commodities-products and services, and optime the...

  • Country Director

    4 weeks ago


    Johannesburg, Gauteng, South Africa Ad Talent Full time

    Job Title: Country HeadAbout the Role:We are seeking a seasoned Country Head to lead our South African operations, driving sales growth and market expansion within the FMCG industry.Main Responsibilities:Strategic Leadership: Develop and implement high-impact sales strategies to drive revenue growth and optimize market penetration.Operational Excellence:...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Job Title:Senior Financial Services DirectorAbout the Role:We are seeking a highly experienced Senior Financial Services Director to lead our branch in Johannesburg and drive sales growth. As a leader, you will oversee all branch operations, manage a team of sales professionals, and engage with the municipal sector.Key Responsibilities:Manage and support...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Financial Services Leadership OpportunityWe are seeking an experienced Senior Financial Services Director to lead our branch in Pretoria and drive sales growth in the municipal sector. As a seasoned leader with a strong background in financial services, you will oversee all branch operations, manage a team of sales professionals, and develop innovative sales...

  • Country Director

    1 month ago


    Johannesburg, Gauteng, South Africa Ad Talent Africa Full time

    About the Role:We are seeking a highly skilled and experienced Country Head to lead our South African operations. As a key member of our leadership team, you will be responsible for developing and implementing high-impact strategies for sales growth and distribution expansion within South Africa.Key Responsibilities:Leadership Role:Set the tone for...


  • Johannesburg, South Africa Google Full time

    **Minimum qualifications**: - Experience in sales and commercial leadership, with a focus on digital and online experience. - Experience in sales coaching, mentoring, team management, and delivering on business goals in an organisation. - Experience working with C-level contacts within South Africa and building and sustaining a network among business,...


  • Johannesburg, South Africa Citi Full time

    This role ensures the effective management of balance sheet resources within the respective country. Additionally, the role is accountable for ensuring Citi has robust liquidity and capital management practices, consistent with global policy and local regulatory requirements. The position sits within Citi Treasury. It requires a substantial amount of senior...


  • Johannesburg, South Africa Citi Full time

    This role ensures the effective management of balance sheet resources within the respective country. Additionally, the role is accountable for ensuring Citi has robust liquidity and capital management practices, consistent with global policy and local regulatory requirements. The position sits within Citi Treasury. It requires a substantial amount of senior...

  • Country Manager

    5 months ago


    Johannesburg, South Africa Recruitment Matters (Pty) Ltd Full time

    Our client is looking for a Country Manager. Your role will involve setting sales targets, developing marketing strategies, managing the dealership’s budget, and ensuring customer satisfaction. With at least 5 years of experience in a senior position and a degree, you will bring a strong understanding of the automotive industry and the ability to lead and...

  • Country Manager

    5 months ago


    Johannesburg, South Africa KR Group Corporation Full time

    We are searching for a self-motivated country manager to help with organization expansion. The country manager will lead all operations to ensure the profitability of the company's affiliate. Responsibilities include recruitment and training, writing budgets and reports, and assessing performance. **Country Manager Responsibilities**: - Liaising with head...


  • Johannesburg, South Africa IFC Systems Corporation Full time

    **Senior Operations Officer** **Job #**: - req29716**Organization**: - IFC**Sector**: - Operations**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - International Recruitment**Location**: - Johannesburg,South Africa**Required Language(s)**: - English and French**Preferred Language(s)**: **Closing Date**: - 10/17/2024...

  • Regional Director

    6 months ago


    Johannesburg, South Africa Tony Blair Institute for Global Change Full time

    We don’t just talk, we do. Lead the change with us. At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three....


  • Johannesburg, South Africa World Bank Group Full time

    **Job #**: - req29716**Organization**: - IFC**Sector**: - Operations**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - International Recruitment**Location**: - Johannesburg,South Africa**Required Language(s)**: - English and French**Preferred Language(s)**: **Closing Date**: - 10/17/2024 (MM/DD/YYYY) at 11:59pm...


  • Johannesburg, Gauteng, South Africa Easy Recruit SA Full time

    Job OverviewWe are seeking an experienced Veterinary Service Director to join our team at Easy Recruit SA.About the RoleThis is a challenging and rewarding opportunity for a highly skilled Veterinarian to lead our veterinary services team and provide professional guidance to our staff.Key ResponsibilitiesProvide clinical and surgical veterinary services as...