IT Support Trainer
6 months ago
The main purpose of the role is to identify and monitor training needs in the Service Desk department, thereafter ensuring that continuous training is implemented. Managing the success of the training programs implemented.
**Duties and Responsibilities**
The IT Support Trainer will be required to execute the following duties and responsibilities, but not limited to the below.
- Identifying and assessing the training needs of the the service desk department.
- Developing individualized and group training programs that address specific service desk training requirements.
- Developing training manuals that target tangible results.
- Implementing effective and purposeful training methods.
- Assessing agent’s skills and performance to identify areas of improvement.
- Effectively communicating with Management and reporting back on the training progress.
- Managing the technologies required to develop, manage and deliver training.
- Keeping abreast of training trends, developments and best practices.
- Performing other related duties as assigned.
**Desired Experience & Qualification**
- 3-5 years’ training experience within a service desk environment.
- Diploma/ Degree in Information Technology or relevant qualification.
- Training and assessment Skills
- Excellent communication and organisational skills
- Excellent analytical and problem-solving skills
- Root cause and problem-solving skills
- Ability to moderate large groups
- Strong Communication Skills
- Problem solving Skills
- Time Management Skills
- Organisation skills
- Ability to work with people
- Reporting Skills
**Job Types**: Full-time, Temporary
**Education**:
- Certificate (preferred)
Ability to Commute:
- Midrand, Gauteng (required)
Ability to Relocate:
- Midrand, Gauteng: Relocate before starting work (preferred)
-
Learning /technical Trainer
6 months ago
Midrand, South Africa TLT Appointing Full time**Company Description** About Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search To support the sales division with the onboarding of new...
-
Regional Trainer
1 month ago
Midrand, South Africa Fidelity Services Group Full time**JOB DESCRIPTION** **Regional Training Cash Solutions** **Job purpose**:to provide first-line training and support to the Cash Centre staff, Cash Centre Manager, Supervisors and Tellers. Financial Training, Audit Requirements, Filing, Archiving and Risk Management to Cash Centre Managers also included. To provide support relating to all products and...
-
Surgical Field Trainer South Africa
6 months ago
Midrand, South Africa Alcon Full timeSURGICAL FIELD TRAINER- South Africa As a SURGICAL FIELD TRAINER, you will be RESPONSIBLE for assisting with trainings for Third Party Surgical Sales Field Force, and the Alcon Internal Team. You will be based in JOHANNESBURG. In this role, a typical work includes: - Identifies training needs to ensure that a high level of product training is maintained...
-
Senior SAP SD Support Consultant
6 months ago
Midrand, South Africa Sabenza IT Full timeSenior SAP SD Support Consultant SD, Functional - SAP Midrand - Gauteng - South Africa We are seeking a highly skilled and experienced Senior SAP SD Support Consultant to contribute to our continued success. If you thrive in a collaborative environment, have a passion for SAP SD, and excel in Incident and Change Management, we want to hear from...
-
Workday Configuration Support Analyst
8 months ago
Midrand, South Africa SRIVEN IT SOLUTIONS Full time**Role Description and Responsibilities**: One of the largest internationally renowned Accounting and Auditing firm is **urgently** looking for **Workday Configuration Support Analyst (Senior Associate) - HCM & Compensation **to join the HR Systems Practice in Operate Digital. The Operate Digital HR Systems Practice are a team of People Technology...
-
Medical Training Intern
2 months ago
Midrand, South Africa ITrain Full timeKey Responsibilities include: - Assisting in onboarding of new hires. - Administrative Support: Provide administrative assistance for training programs, including scheduling sessions, managing training calendars, and maintaining training records, maintaining the Training Matrix and processing of purchase orders. - Training Delivery Support: Assisting...
-
Uem Technical Specialist
8 months ago
Midrand, South Africa Sabenza IT Full timeUEM - Technical Specialist Testing - IT Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa Our client who is at the forefront on innovation in the automotive industry, pushing boundaries to create next-generation vehicles. Our team is composed of talented individuals dedicated to revolutionizing...
-
SAP Fi Functional Consultant
6 months ago
Midrand, South Africa Sabenza IT Full timeSAP FI Functional Consultant FI/ CO, Functional - SAP Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa Are you passionate about driving innovation and excellence in finance systems? Our client is seeking a talented SAP FICO Consultant to join their dynamic team and contribute to shaping the future of...
-
SAP Ewm Consultant
6 months ago
Midrand, South Africa Sabenza IT Full timeSAP EWM Consultant EWM, Functional - SAP Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa Our client is a leading player in the automotive industry, committed to delivering cutting-edge solutions and driving innovation. With a global presence, we are dedicated to providing excellence in our products and services. As we continue to expand,...
-
Fullstack Develoepr with DevOps
6 months ago
Midrand, South Africa Sabenza IT Full timeFullStack Develoepr with DevOps Java, Developer - IT Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa Our client who is a leading player in the automotive industry, dedicated to revolutionizing the way people experience mobility. Our innovative solutions and cutting-edge technologies aim to enhance...
-
HR Business Partner
6 months ago
Midrand, South Africa Fidelity Services Group Full time**Overall Purpose of the Job**: To support the Regional HR Field team in the execution of HR directives. Supporting the business and employees through exceptional service delivery in the HR space and collaborating across HR COE’s for resolution on problems. **Minimum Requirements** - Degree in Human Resources or Industrial Psychology - Minimum 5 years...
-
Sales Representative
6 months ago
Midrand, South Africa GAAP Point of Sale Full timeWe are looking for an Energetic, Dedicated and Passionate professional Sales Representative to join our team! The position is based at our Midrand offices Johannesburg and the successful applicant will report to the Regional Business Development Manager - Gauteng You need to boast strong networking skills and have a proven track record in Sales. You will...
-
Salesforce Functional Consultant
7 months ago
Midrand, South Africa SRIVEN IT SOLUTIONS Full timeOne of the largest renowned Accounting and Auditing firm is looking for **Salesforce Functional Consultant (Senior Associate) **to be based in Midrand. **Responsibilities**: Development of client solutions: - Contributing to engagement deliverables pertaining to all aspects of Salesforce Technology. - Assist discovery & design workshops to identify client...
-
Pharmacist Assistant Position Available
1 month ago
Midrand, Gauteng, South Africa Apply 4 it Full timeWe are excited to offer a career opportunity for a Junior Pharmacist at Apply 4 it. In this role, you will have the chance to develop your skills and experience in dispensing.Job SummaryThis is a dynamic position that requires a BPharm qualification and completion of Community Service. You must also be registered with SAPC.ResponsibilitiesThe successful...
-
Workday Data Consultant
6 months ago
Midrand, South Africa SRIVEN IT SOLUTIONS Full timeOne of the largest internationally renowned Accounting and Auditing firm is **urgently** looking for **Workday Data Consultant (Manager)** in Financial area who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in...
-
Pharmaceutical Validation Specialist
3 weeks ago
Midrand, Gauteng, South Africa Apply 4 it Full timeWe are seeking a dedicated Pharmaceutical Validation Specialist to join our team at Apply 4 it. This exciting role offers an exceptional opportunity for a highly skilled and motivated individual to contribute their expertise in ensuring the highest standards of pharmaceutical quality.Salary: The estimated annual salary for this position is approximately...
-
Senior Healthcare Professional
4 weeks ago
Midrand, Gauteng, South Africa Apply 4 it Full timeWe are seeking a highly skilled and experienced Validation Pharmacist to join our team at Apply 4 it. As a key member of our healthcare team, you will play a vital role in ensuring the quality and safety of our products.About the Role:The successful candidate will have a strong background in pharmacy, with a BPharm degree and registration with the South...
-
Workday Intergration Analyst
6 months ago
Midrand, South Africa SRIVEN IT SOLUTIONS Full timeOne of the largest internationally reowned Accounting and Auditing firm is **urgently **looking for **two Workday Intergration Analysts** who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society. If you are looking...
-
Salesforce Architect
7 months ago
Midrand, South Africa SRIVEN IT SOLUTIONS Full timeOne of the largest renowned Accounting and Auditing firm is urgently looking for **Salesforce Architect and Salesforce Application Architect** both **Senior Managers **who will be responsible for owning and delivering complex cloud based solutions using technologies such as SFDC, Heroku and J2EE to be based in Midrand. **Responsibilities**: - Responsible...
-
People Development Leader
6 months ago
Midrand, South Africa FPG Foods Full time**Purpose of Job** **Responsibilities** **SALES & PROFITS** - Drive training & development initiatives that enable operations to deliver quality products & excellent service through capable people in order to achieve budgeted sales growth - Drive margin optimization by managing gap in order to deliver budgeted net profit **TRAINING CERTIFICATION** - RGM...