Salesforce Functional Consultant

6 months ago

Midrand, South Africa SRIVEN IT SOLUTIONS Full time

One of the largest renowned Accounting and Auditing firm is looking for **Salesforce Functional Consultant (Senior Associate) **to be based in Midrand.

**Responsibilities**:
Development of client solutions:

- Contributing to engagement deliverables pertaining to all aspects of Salesforce

Technology.
- Assist discovery & design workshops to identify client requirements.
- Designing and/or Reviewing of Salesforce solutions to meet client requirements.
- Inputting into the estimation of engagements in discovery, pre-build and in-build

phases.
- Managing your build of Salesforce solutions using configuration.
- Responsibility for the quality and timeliness of your build deliverables.
- Ability to perform Customisation of Salesforce using Configuration.
- Facilitating End User Training and other user adoption activity.
- Work in an agile culture and work in a high performance driven environment
- Help identify and maintain client and stakeholder relationships.
- Recommend new features and improvements to optimize and increase use of the

client's platform.
- Provide technical specifications and help maintain overall documentation for the

business.
- Adhere to and promote best practices, and design the guidelines.

**Commercial**
- Supporting Pre-sales during development of new business with new or existing clients
- Support the production of proposals & working with wider teams to present proposals
- Assist in the review of proposals during the pre-sales process to ensure proposal

accuracy
- Working with the commercial teams to ensure a smooth handover in to Delivery

processes
- Ability to work with engagement leadership to ensure accurate and achievable

resourcing planning

**General**
- Maintain certification in selected salesforce products
- Maintain and improve internal team skills, processes and ways of working.
- Help mentor and coach other colleagues.
- Participate in the firm culture, practices and teams.

**Skills and related Attributes**:

- Strong presentation and communication skills
- Strong aptitude; logical and analytical ability
- Strong presentation and communication skills
- Strong aptitude; logical and analytical ability
- Facilitating discovery workshops
- Documentation of requirements
- Translation of client requirements into designs and solutions
- Management of design and requirement issues and change requests
- Gap analysis and capability mapping
- End User Training and other user adoption activities
- Developing project delivery roadmaps
- Reporting of delivery performance, risks and issues

**Qualifications**:
Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Sales Cloud (desirable)
- Salesforce Certified Service Cloud (desirable)
- Salesforce Certified Community Cloud (desirable)
- Certified Agile Practitioner (optional)
- Salesforce Accredited Financial Services Cloud (optional)
- Salesforce Certified Business Analyst (optional)

**Experience required**:

- Experience in full cycle software development
- Experience with Salesforce configurations
- Background in CRM process design and implementation
- Industry specialist knowledge in Financial Services (Banking, Insurance or Wealth

Management)
- Experience with integrated packages e.g. AdobeSign,.DocuSign, CTI, Marketing Tools

**Job Type**: Permanent

**Salary**: R450,000.00 - R700,000.00 per year

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