Customer Support Associate

Technical Customer Support Associate The legends in customer support We're looking for an exceptional customer centric person with a solid technical background and sharp troubleshooting skills to provide support for the Mimecast Platform to IT Administrators as well as account based support to standard business contacts and Partners. As a Customer Support...

Your key** job** responsibilities as the **Dutch speaking Customer Care Associate** in **Johannesburg, South Africa** will include: - Resolving customer complaints and issues - Providing accurate and timely information to customers - Building and maintaining relationships with customers Requirements for this **Dutch speaking Customer Care Associate job**...

Your key** job** responsibilities as the **German speaking Customer Care Associate** in **Johannesburg, South Africa** will include: - Resolving customer complaints and issues - Providing accurate and timely information to customers - Building and maintaining relationships with customers Requirements for this **German speaking Customer Care Associate job**...

Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

**Responsibilities**: - Providing support and solutions to customer issues in a timely and efficient manner - Collaborating with other team members to ensure customer satisfaction - Building and maintaining positive relationships with clients - Identifying customer dissatisfaction and providing feedback to the appropriate department to ensure continual...

Key Performance Area- Ensure IT Services are Accessible to Internal and External Company Customers- Attend IT incidents and requests.- Configure new equipment.- Adopt a proactive approach to prevent problems from arising.- Ensure compliance to OHS when setting up.Provide Desktop Support- Provide software and hardware configuration according to business...

Key Performance Area- Ensure IT Services are Accessible to Internal and External Company Customers- Attend IT incidents and requests.- Configure new equipment.- Adopt a proactive approach to prevent problems from arising.- Ensure compliance to OHS when setting up.Provide Desktop Support- Provide software and hardware configuration according to business...

Key Performance Area- Ensure IT Services are Accessible to Internal and External Company Customers- Attend IT incidents and requests.- Configure new equipment.- Adopt a proactive approach to prevent problems from arising.- Ensure compliance to OHS when setting up.Provide Desktop Support- Provide software and hardware configuration according to business...

**What you will be doing**: **What you will do**: - Provide high quality support and assistance to members, students, prospective students, partners, employer contacts, tuition providers and other stakeholders related to Association products and relevant processes - Navigate multiple systems to grant access and manage membership requests, product orders,...

Join us to transform the way people work, everywhere. Our products are the global standard for process intelligence and automation at more than 10,000 organizations across 90 countries. You'll help customers accelerate their digital transformation, bringing them a quicker, easier, better way to work. **About the Role**: The Manager of Customer Support is...

­ Associate & Senior Associate Locations : East Africa (Nairobi, Kenya); Southern Africa (Lusaka, Zambia, Lilongwe, Malawi, or Johannesburg, South Africa). About IDinsight IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact. We...

Malvern Panalytical South Africa, is looking for an ambitious Customer Service Manager, who will be responsible for customer service in South Africa and Sub Saharan Africa. In this role you manage a team of Customer Service Engineers and the Administrative support office, focusing on installing, maintaining and repairing field based analytical...

As a Customer Support Specialist (Spare Parts), you will be part of the Industrial Automation Division and Power Generation Business Units (BU) based in Modderfontein. ABB is the World leader in Industrial Automation (IA) division delivers integrated solutions for control, plant optimization, and industry-specific application knowledge and services to help...

Electrical distributor looking for a Customer Support Agent to join their organisation.Develop relationships with customers by understanding their needs and providing excellent service by email, phone, videocon, and face-to-face from our branches. Responsibilities:Understand customer needs through their journey, from first contact to pre-sales to ongoing and...

We are looking for a Sales Support Associate, looking to embark on an exciting career at our Johannesburg Office. You will support the Office Based Forwarder Sales, a well-established channel within the Sales team.We offerWe offer you an exciting job opportunity in an international, challenging business environment characterized by high pace and diversity....

**Are you ready to take the next step in your career?** What you will be doing; The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences. - 1. Training - Delivers induction, product, systems, and customer experience training to agents - Deliver...

Our client is a global leader in fleet and mobile asset management, providing custom hardware and software solutions that enable their customers to reach their goals. With operations in over 120 countries, they have won multiple awards for their industry-leading services. We are looking for an experienced Infrastructure Support Technician for our client's...

Develop relationships with customers by understanding their needs and providing excellent service by email, phone, videocon, and face-to-face from our branches. Responsibilities:Understand customer needs through their journey, from first contact to pre-sales to ongoing and after-sales support.Manage first contact with prospective customers by evaluating...

**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Johannesburg office. The Customer Support Consultant will be responsible for investigating and resolving...

**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Johannesburg office and allows for a flexible hybrid work arrangement. The Customer Support Consultant will...