Sales Support

Found in: beBee jobs ZA - 1 week ago


Johannesburg, Gauteng, South Africa Jobking Full time
We are looking for a Sales Support Associate, looking to embark on an exciting career at our Johannesburg Office. You will support the Office Based Forwarder Sales, a well-established channel within the Sales team.

We offer
We offer you an exciting job opportunity in an international, challenging business environment characterized by high pace and diversity. You will get to focus on creating valuable relationship with our current and new customers.

This position will support the sales team to manage and grow assigned accounts in line with the organizational strategy, goals, policies and processes.

Key responsibilities

You will be expected to:

  • Build a good understanding of target customers (contact, industries, trade lanes, type of business, contract information including exceptions and service requirements)
  • Build good working relationship with the sales executives to jointly achieve targets set for the commercial organisation
  • Provide personalized service and build relationships with customers
  • Understanding of the local market and industries
  • Ensure replies to all sales leads and key correspondence are delivered within 24 hours
  • Assist with processing price quotes and rate negotiations
  • Effectively assist in problem resolution through delegation to the corresponding internal department
  • Support and best practice sharing with other sales support associated
  • Ensure Customer Relationship Management tools and others) are updated on time and of excellent quality
  • Handle Case management – review cases
  • Handle VIP filing and processing, Compliance reports and Tender management.
We are looking for

An individual with:

  • A Bachelor's degree (ideally) with at least 2 years industry or equivalent sales experience
  • Strong ability to grasp and work within the commercial environment.
  • Customer focus and sharp business acumen
  • Enthusiasm and excellent interpersonal, presentation and communication skills
  • Strong work ethic, integrity and willingness to learn
  • Organizational and time management skills with ability to plan work activities efficiently to meet deadlines
  • High proficiency in Microsoft Office Suite.
Apply Here
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