Hotel Reservationist

4 months ago


Cape Town, South Africa HotelJobs.co.za Full time

**Reservationist - Luxury Hotel, Cape Town**

**Key Responsibilities**:

- Manage guest reservations and ensure all booking details are accurate and up to date.
- Provide exceptional customer service when handling enquiries, cancellations, and modifications.
- Liaise with the front office and other departments to coordinate guest requests and ensure a seamless experience.
- Maximise room occupancy and revenue through effective booking strategies.
- Handle payment processing and ensure all financial transactions are recorded accurately.
- Stay informed on hotel promotions and offers to communicate with potential guests.
- Maintain up-to-date records in the reservations system and guest profiles.


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