Call Centre Team Leader

**LOCATION**: Johannesburg **PRIMARY PURPOSE OF THIS JOB**: The call centre team leader is an integral part of ensuring successful student acquisition for all campuses by leading and managing the call centre operators. The team leader is required to actively practice and promote the total marketing concept for Capsicum Culinary studio and IIE School of...

We are looking for seasoned Team Leaders to join our client's dynamic team within their Contact Centre. **Role Purpose** To manage and direct omni channel call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: Responsible for a combination of sales and customer service. including cross-selling to clients as well as nurturing the client...

**Main Purpose of Role** To manage and achieve the required daily and monthly targets of the outbound call centre by providing dynamic leadership to the Warm-up call centre team. To further manage employee turnover rate and consistently focus on improving performance and processes. **Required Qualification** - Grade 12 - Proficient in Microsoft Office -...

ob Title: Call Centre Team Leader Company: Exclusive Essentials Location: Rosebank About Us: Exclusive Essentials is a dynamic and innovative company dedicated to providing exceptional customer experiences. We're seeking a talented and motivated Call Centre Team Leader to join our team! Job Summary: We're looking for an experienced Call Centre Team...

Job Purpose The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through, quality management. Providing full support to the Contact Centre Manager....

The Group Call Centre Manager is responsible for overseeing all aspects of call centre operations, ensuring optimal performance, team development, and customer satisfaction while driving target achievement and operational efficiencies. Group Call Centre Manager duties and responsibilities: **Operational Management** - Lead the daily operations of the call...

Job OverviewWe are seeking a seasoned Call Centre Team Leader to lead a team of customer service representatives and drive sales growth at our client, a dynamic and innovative company dedicated to delivering exceptional customer experiences.About the RoleThis is an opportunity for a talented and motivated leader to join our team and make a meaningful impact....

Our client - "a dynamic and innovative company dedicated to providing exceptional customer experiences:They have an opportunity for a talented and motivated Call Centre Team Leader to join their teamJob Summary:We're looking for an experienced Call Centre Team Leader to lead a team of customer service representatives. As a Team Leader, you will be...

Gauteng, JHB - Northern Suburbs One of the leaders in the Insurance sector is looking for Sales Consultants to sell life cover to new and existing clients. - **At least 2 years’ experience within a Sales Outbound Call Centre**(with targets attached to the sales) - Financial services experience (advantageous) - RE Exam Advantageous - 30 FAIS Credits -...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To manage allocation and quality of work within area of responsibility **experience and qualifications**: - 3 Year industry related Degree. - 3...

Company Description **About Kaelo** Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

**Job Number** - 69104 **Job Type** - Permanent **Job Title** - Centre Agent Call Centre **Computer Skills** - Microsoft **Industry** - Service **City** - Johannesburg (CBD) **Province** - Gauteng - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the documents system correctly...

Job includes basic salary plus commission Overseeing daily operations of the call centre. Hire, onboard, train call centre personnel. Meet set sales targets. Must be customer service orientated & energetic, previous experience in call centre management an added advantage **Salary**: R10,000.00 per month

About the RoleWe are looking for a Customer Service Director to join our team at Moving Heads Personnel. The successful candidate will be responsible for managing the call centre team and ensuring high-quality service delivery.Main ResponsibilitiesLeadership: Provide strategic leadership to the call centre team, setting clear goals and objectives.Service...

**Job description** Respublica is looking for dynamic Call Centre Agents to join the team at Head Office. The individuals must be energetic and a self-starter that can interact and communicate with stakeholders at different levels. To be successful in this position you need to be organized, be able to handle a large volume of inbound and outbound calls,...

Position: Call Centre Operator Company Overview: Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. We are committed to delivering exceptional customer service and are looking for a highly motivated Call Centre Operator to join our team. Job Summary: As a Call Centre Operator, you will be...

Job DescriptionAt Advanced Call Center Technologies, LLC., we are seeking an experienced Leader to oversee our customer service team. As a key member of our organization, you will be responsible for supervising 10-25 agents in a fast-paced call center environment.The ideal candidate will possess excellent communication and interpersonal skills, as well as...

**FULL JOB DESCRIPTION** **Join our Randburg team! Call Centre Agent Wanted. Earn through commission only.** **THE JOB AT A GLANCE** **The Call Centre Agent (Warm Up/Lead Generation) in the Insurance Industry.** **WHAT WILL YOU DO?** **Handle customer inquiries telephonically**: - Provide customers with accurate product and service information in an...