Call Centre Team Leader

A well-established company based in Randburg require a self-motivated, target driven individual to join our call Centre as a Team Leader, to manage a team of 10-15 call centre agents. All applicants must have previous outbound call centre experience. As a Team Leader you must be able to support your Team. The Team Leader will be responsible for all success...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - Responsible for a combination of sales and customer service. including cross-selling to clients as well as nurturing the client...

On offer - Basic of R6 500, with commission you will averageR15 000 per month Main Job Function: You will manage and direct sales call centre agents in achieving their required daily duties (NB: No hunting, all inbound) Your role will be to take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and coaching. You...

**LOCATION**: Johannesburg **PRIMARY PURPOSE OF THIS JOB**: The call centre team leader is an integral part of ensuring successful student acquisition for all campuses by leading and managing the call centre operators. The team leader is required to actively practice and promote the total marketing concept for Capsicum Culinary studio and IIE School of...

Senior Sales Managers wanted I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when necessary - Delegate work accordingly...

What will you do? The Call Centre Supervisor will ensure the department delivers the required performance and deliver and a great customer experience The individual will ensure that through their team, customers receive a friendly, professional and consistently high-quality service helping to resolve various queries, close any sales enquiries, identify up...

**Position**: Team Leader: Chronic Medicine Management Call Centre **Grade**: B3M2 **Position Purpose**: To manage an operational team to ensure that Service Level Agreements and operational targets are achieved and exceeded. Manage and develop team to ensure continued growth. Build relationships with relevant stakeholders and effectively address queries...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: Responsible for a combination of sales and customer service. including cross-selling to clients as well as nurturing the client...

A leading gaming operator is currently looking to expand their dynamic business with a **Call Centre Team Lead** at their offices in **Johannesburg**. If you have excellent attention to detail with a natural flair for providing inspired management and leadership to a team, this **job** could be perfect for you! **Requirements**: - 2 - 3 years customer...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - Responsible for a combination of sales and customer service. including cross-selling to clients as well as nurturing the client...

outbound call center Managers with Insurance experience wanted!! I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when...

**FUNCTIONS**: Build and maintain a world-class customer care environment that empowers staff to exceed objectives. Provide measures to ensure customer satisfaction. Implement company policy and procedures consistently. Implement effective processes and monitor success. Build relationships and networks that support data call centre success. Ensure that...

We are seeking a skilled and dynamic Supervisor to oversee Call Centre operations and manage the INFOR EAM system's security and administration. This role requires a strong leader who can enhance call centre performance, drive process improvements, and effectively manage user access and data integrity within the INFOR EAM system. **Key...

Blu Train Group require a self-motivated, target driven individual to join our call Centre as a Team Leader, to manage a teams of 10-15 call centre agents. All applicants must have previous outbound call centre experience. Job Summary As a Team Leader you must be able to support your team. The Team Leader will be responsible for all success of their team by...

**MAIN PURPOSE OF POSITION** - Provide dynamic leadership to our warm up team. - Guide and motivate the team. - Achieve required daily and monthly targets. - Manage employee turnover rate. - Focus on consistently improving performance and process. - Implement an annual performance review process for all team leaders KEY ACCOUNTABILITIES: - Efficiently...

Paying basic salary and commission - expect R15 500 earnings average, top end R18 000 and the Basic is R6 500Lead a team of efficient Sales Call Centre Agents who deal with Inbound callsYou will be supported by a QAoCoaching and mentoringoCommunicating goals and targetsoSetting objectivesoSharing feedbackoLeading team meetingsoLeading 1-2-1s and personal...

Paying basic salary and commission - expect R15 500 earnings average, top end R18 000 and the Basic is R6 500 Lead a team of efficient Sales Call Centre Agents who deal with Inbound calls You will be supported by a QA o Coaching and mentoring o Communicating goals and targets o Setting objectives o Sharing feedback o Leading team meetings o Leading 1-2-1s...

Job Description Dear Future, Team Leader This role is responsible for the holistic management of the Client Services Departments for the MotoVantage Group across all insurance and non-insurance products. The Customer Services Team Leader position forms a pivotal role with regards to overall service delivery of MotoVantage Operations to clients, dealers and...

h2 {color: #00b3b3;}Call Centre Team Leader Sales InboundAt Recruitment Dynamix, we are seeking an experienced Call Centre Team Leader to lead our Inbound Sales team.Main Job Function:You will be responsible for managing and directing sales call centre agents in achieving their daily duties. With a focus on customer satisfaction, you will take accountability...

**Requirements**: - Grade 12 - A Diploma/Certificate in Supervisory Management Diploma/Certificate - Knowlege in National Deals, Effective Team Management, DPS, Product Knowledge (Building and Automotive) - 4 years overall experience required for the role - 2 years of the overall experience should be as a second in charge (2IC) to a Team...