Medical Receptionist with Billing Experience, Cape

2 weeks ago

Cape Town, South Africa iMedrecruit Full time

**MEDICAL RECEPTIONIST WITH BILLING EXPERIENCE, CAPE TOWN**
Our client, a Plastic and Reconstructive Surgeon based in Cape Town, is seeking to recruit a well presented and experienced medical receptionist.

**Requirements**:

- Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
- Schedule appointments and maintain records and accounts.
- Attend to patient enquiries.
- Run an efficient diary and appointment schedule.
- Keep patients informed if the Dr is running late and manage service delays professionally.
- Show empathy towards patients and anticipate patients' anxieties.
- Efficient filing and retrieving of patient records.
- Maintain patient accounts by obtaining, recording, and updating personal and financial information.
- Maintain accountability for payments, collections and receipting of monies.
- Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Attend to patient emergencies.
- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information.
- Ensure a neat and tidy reception area.
- Circulation of theatre lists and co-ordination of theatre logistics
- General administration.

**Qualification**:

- At least 5 years’ experience in a similar medical receptionist position
- Medical software experience (Vericlaim) will be an advantage.
- Billing experience would be an advantage.

**Skills and attributes**:

- Fluent in Afrikaans and English
- Passionate
- Ability to multitask.
- Flexibility
- Excellent telephonic communication skills
- Customer service orientated.
- Good time management
- Excellent organisational skills
- Attention to detail.
- Professionalism
- Quality focussed.

**Working hours**:
Monday to Friday, 08h30- 17h30 with overtime if required.

**Appointment**:
ASAP

Ability to Commute:

- Cape Town, Western Cape (required)

Ability to Relocate:

- Cape Town, Western Cape: Relocate before starting work (required)

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