Technical Team Leader

5 months ago

Johannesburg, South Africa FirstRand Full time

Job Description

Hello Future Technical Team Lead

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.

As part of our tech family, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Role Purpose

To provide expert advice and support in practice formulation and associated best practice improvements. Responsible for leading and developing a team of technical resources that provide operational project and technical support.

Are you someone who can:

- Implement processes, which build customer service delivery excellence and encourage others to provide exceptional service
- Create and maintain working relationships with a variety of stakeholders for purposes of expectation management, knowledge sharing and integration
- Translate business IT requirements into implementable solutions & continuously monitor to ensure operational continuity and effectiveness
- Ensure adequate unit, system integration and post implementation unit tests are performed for all configuration and development tasks. Ensure testing yields an acceptable level of performance for the changes being delivered
- Assess, identify, and mitigate potential risks within the IT function by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance
- Design relevant IT Solution and produce specification and architecture in accordance to agreed standards against the requirements and approved by the appropriate governance forums.
- Analyse and/or identify problems/requirements to determine impact, patterns and trends, best fit alternatives, and best practice solutions. Determine the estimated resources and timelines required to deliver the required functionality
- Oversee and manage all technical support request escalated and ensure effective resolution within the Service Level Agreement
- Implements functional IT strategy in support of business objectives with particular focus on operational and service excellence
- Participate in specialist communities of practice and contribute positively to own and organizational knowledge improvement
- Support effective teamwork within the function. Participate and collaborate across teams.
- Plan and manage performance, skills development, employment equity, talent, and culture of team in order to improve innovation, achieve efficiencies and increase competencies
- Plan and manage performance, skills development, employment equity, talent, and culture of team to improve innovation, achieve efficiencies and increase competencies

We can be a match if you are:

- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
- Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is
- IT related Degree or Diploma
- 5 years plus related Java technical experience
- 2 years plus experience managing complex technical specialist teams
- 2 years plus experience developing back-office solutions
- In-depth knowledge of Design Patterns and their value
- OO knowledge
- PostgreSQL or other database or ORM technologies
- SOAP, web services, JMS
- Spring core, Spring-Boot, Spring-MVC experience beneficial
- DevOps experience beneficial

Job Details

Application Closing Date

21/02/24

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