Media Sales Manager
3 months ago
**Introduction**
The Media Sales Manager plays a crucial role in maintaining and expanding relationships with strategically important clients.
**Responsibilities**
- ** Client Relationship Management**:
- Serve as the main point of contact for key clients, understanding their business objectives and challenges.
- Develop a deep understanding of clients' industries, competitors, and market trends.
- Regularly communicate with clients to provide updates on projects, solicit feedback, and address any concerns.
- Build and maintain strong, long-lasting client relationships.
- ** Account Growth**:
- Identify opportunities to upsell or cross-sell additional products or services to existing clients.
- Collaborate with internal teams, such as sales, marketing, and product development, to develop tailored solutions for clients.
- Develop account plans and strategies to achieve revenue targets and increase client satisfaction.
- ** Project Management**:
- Coordinate the execution of client projects, ensuring they are delivered on time, within budget, and to the client's satisfaction.
- Work closely with internal teams to prioritize tasks, allocate resources, and resolve any issues that may arise during project implementation.
- ** Performance Analysis**:
- Monitor key performance indicators (KPIs) and metrics to track the success of client projects and initiatives.
- Analyze data to identify trends, opportunities, and areas for improvement.
- Prepare regular reports and presentations for clients and internal stakeholders.
- ** Market Research**:
- Stay up-to-date with industry trends, technological advancements, and best practices in digital marketing and account management.
- Conduct market research to identify new opportunities for business growth and innovation.
**Requirements**:
- Bachelor's degree in business administration, marketing, communications, or a related field.
- Proven experience in digital account management or a similar role.
- Strong interpersonal and communication skills, with the ability to build rapport and influence stakeholders at all levels.
- Excellent project management skills, with the ability to manage multiple priorities and deadlines simultaneously.
- Analytical mindset, with the ability to interpret data and make data-driven decisions.
- Proficiency in CRM software and other relevant digital tools.
- A proactive and results-driven approach, with a focus on delivering exceptional customer service.
**Additional Skills (preferred)**
- Experience in the digital marketing industry.
- Familiarity with web analytics tools, such as Google Analytics.
- Experience working with cross-functional teams in a fast-paced environment.
- Certifications in project management or account management (e.g., PMP, AMI) would be a plus.
- Relationship Management.
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