Operations Assistant

2 weeks ago


Midrand, South Africa DataTech Recruitment Full time

**Back-Office Support Specialist - Keeping the Wheels Turning**

This role is the backbone of the SSI team, ensuring smooth operations and seamless order processing. You'll be the go-to person for internal customer service and managing the flow of products from order to delivery. You must have minimum 1-2 years of experience in an IT-related role, with distribution experience being a plus. Matric with mathematics is essential, with a tertiary degree or diploma in Sales & Marketing or IT being preferred. Intermediate computer literacy in Excel, proficiency in MS Word, Outlook, and PowerPoint, strong communication and administration skills, high attention to detail, and a knack for customer service.

**Type: Permanent**

**Salary: R13 000 - R16 000 pm**

**Area: Onsite in Johannesburg**

**Key Responsibilities**:

- **Order Management**: Place purchase orders, manage price agreements, create quotations, and track orders from start to finish.
- **Vendor Liaison**: Coordinate with vendors on deliveries, invoice issues, and any other supply chain related matters.
- **Internal Support**: Assist Product Managers and Sales with PO and ETA queries, providing them with the information they need to succeed.
- **Administrative Tasks**: Handle a variety of administrative tasks, including compiling reports, updating Sage, and creating new product codes.
- **Continuous Learning**: Stay up-to-date on the product portfolio, identifying opportunities for improvement and streamlining processes.
- **Maintain SLAs**: Ensure all PO processing and ETA updates are handled within agreed upon timelines.

**Minimum Requirements**:

- **Experience**: Minimum 1-2 years of experience in an IT-related role, with distribution experience being a plus.
- **Education**: Matric with mathematics is essential, with a tertiary degree or diploma in Sales & Marketing or IT being preferred.
- **Skills**: Intermediate computer literacy in Excel, proficiency in MS Word, Outlook, and PowerPoint, strong communication and administration skills, high attention to detail, and a knack for customer service.

**Personal Attributes**:

- **Team Player**: Able to work effectively as part of a team, collaborating with colleagues and clients.
- **Organized & Proactive**: Highly organized, self-managed, and proactive in identifying and solving problems.
- **Analytical Thinker**: Able to analyze data and identify areas for improvement.
- **Passion for IT**: Interested in IT products and technology, eager to learn and grow within the industry.

This role is perfect for someone who enjoys working behind the scenes, ensuring that everything runs smoothly. You'll be a vital part of the team, providing essential support and contributing to the overall success of the business.

Pay: R13 000,00 - R16 000,00 per month

**Education**:

- High School (matric) (required)

**Experience**:

- sales operations administration: 2 years (required)
- IT distribution industry: 2 years (required)



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