Customer Experience Representative
3 weeks ago
Seat Academy is looking for an experienced Customer Service Representative to join our dynamic team
**REQUIREMENTS**:
- **MUST BE AVAILABLE IMMEDIATELY**:
- Excellent Computer skills
- Experience working with customer support
- Ability to stay calm when customers are stressed or upset
- Basic communication and interpersonal skills
- Strong multi-tasking skills
- **MUST **have own laptop
- Must be willing and able to get to our offices in Century City
- Must be available to work Monday-Friday 8am - 5pm
**DUTIES/RESPONSIBILITIES**:
- Maintaining a positive and professional attitude at all times
- Responding promptly to customer inquiries
- Assisting in solving customer/parents complaints
- Keeping record of customer/parent interaction and complaints
- Communicating and coordinating with colleagues as necessary
- Ensure customer/parent satisfaction
- Other related duties as directed by line manager
If you are interested, please send your CV to hr[at]seatsa.co.za
**Job Types**: Full-time, Permanent
**Education**:
- Certificate (required)
**Experience**:
- Customer service: 2 years (required)
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