Customer Experience Representative

3 weeks ago


Century City, South Africa Seat Academy Full time

Seat Academy is looking for an experienced Customer Service Representative to join our dynamic team

**REQUIREMENTS**:

- **MUST BE AVAILABLE IMMEDIATELY**:

- Excellent Computer skills
- Experience working with customer support
- Ability to stay calm when customers are stressed or upset
- Basic communication and interpersonal skills
- Strong multi-tasking skills
- **MUST **have own laptop
- Must be willing and able to get to our offices in Century City
- Must be available to work Monday-Friday 8am - 5pm

**DUTIES/RESPONSIBILITIES**:

- Maintaining a positive and professional attitude at all times
- Responding promptly to customer inquiries
- Assisting in solving customer/parents complaints
- Keeping record of customer/parent interaction and complaints
- Communicating and coordinating with colleagues as necessary
- Ensure customer/parent satisfaction
- Other related duties as directed by line manager

If you are interested, please send your CV to hr[at]seatsa.co.za

**Job Types**: Full-time, Permanent

**Education**:

- Certificate (required)

**Experience**:

- Customer service: 2 years (required)



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