Operations Manager

6 months ago

Randburg, South Africa AT Recruits Full time

As an Operations Manager, you are responsible for the day-to-day organising and coordinating of services and resources, liaising with clinical staff and other professionals, dealing with the public and managing complaints, and anticipating and resolving service delivery issues. You are also required to plan and implement change.

**Duties of the job include**:

- supervise housekeepers;
- ensure all areas are cleaned to the required standards adhering to the National Specification for Cleanliness;
- manage all the domestic and environmental services;
- monitor and record cleaning standards and monitoring scores;
- manage the facilities management functions at site to ensure all tasks are completed to the required frequencies;
- car park management;
- catering;
- laundry management;
- cleaning management;
- security management;
- portering and logistics management;
- waste management;
- the helpdesk and switchboard;
- service moves and relocations from conception to implementation and review;
- furniture and equipment management

**Key Skills**:

- excellent communication;
- the ability to get on with people at all levels and influence them;
- strong problem-solving and creative skills;
- an ability to stay calm under pressure and keep to deadlines;
- strong interpersonal skills;
- team working and leadership skills;
- attention to detail;
- time management and organisational skills;
- Deadline-Oriented;
- Managing Profitability;
- Statistical Analysis.

**GENERAL RESPONSIBILITIES: POLICIES AND PROCEDURES**
The post-holder is required to familiarise themselves with all policies and procedures and to comply with these at all times. Failure to comply with any of these policies may result in disciplinary action up to and including dismissal. These have been agreed with staff and Staff Side and are as follows:

- Treat others as you would like to be treated
- Listen to and support others and make time to do so
- Seek, acknowledge and value others’ experience and contribution
- Acknowledge others’ beliefs
- Be courteous and considerate to all
- Treat others fairly and equally
- Be honest and trustworthy and act with integrity
- Encourage others to treat all staff with respect
- Challenge the behaviour of staff who do not show respect to other

**CONFIDENTIALITY & DATA PROTECTION**
The post-holder must maintain the confidentiality of information about Clients, staff and other health service business and meet the requirements of the Data Protection Act (1998) at all times. The post-holder must comply with all company Information and Data Protection policies at all times.

**HEALTH AND SAFETY**
Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and any subsequent relevant legislation and must follow these in full at all times including ensuring that they act in line with all agreed procedures at all times in order to maintain a safe environment for Clients, visitors and staff. Failure to comply with these policies may result in disciplinary action up to and including dismissal.

**MANAGING STRESS**
The company has an agreed policy & procedure which links with a range of services and arrangements for staff to manage stress. All staff are required to familiarise themselves with the policy and services to best manage their own and their colleagues’ stress.

**HEALTHCARE ASSOCIATED INFECTIONS (HCAIs)**
All staff has a responsibility to act and follow all instructions to protect Clients, staff and others from HCAIs.
All staff are required to follow the Hygiene Code and all company policies and procedures related to it and the Health Act 2006. Failure to comply with any of these may result in disciplinary action up to and including dismissal.

**EQUALITY & DIVERSITY**
The company has adopted a Managing Staff Diversity Strategy & Policy covering all of its staff and it is the responsibility of all staff to comply with these requirements at all times. The key responsibilities for staff under this Strategy and Policy are set out in the Code of Conduct for Employees. Failure to comply with these policies may result in disciplinary action up to and including dismissal.

**FLEXIBILITY**
This job description is intended to provide a broad outline of the main responsibilities only. The post-holder is required to be flexible in developing their role in agreement with their designated manager. In addition, they may be required by their manager to carry out any other duty commensurate with their banding and expertise.

**Salary**: R15 000,00 - R20 000,00 per month

**Education**:

- Bachelors (required)

**Experience**:

- Operations Manager: 5 years (required)

License/Certification:

- Driver's License (preferred)

  • Operations Manager

    5 months ago

    Randburg, South Africa AT Recruits Full time

    Position: Operational Manager Location: Johannesburg Specialization: Security Services Your Role: As our Operational Manager, you will be the driving force behind the seamless execution of security operations throughout South Africa. Your responsibilities will include: - Overseeing day-to-day security operations to ensure efficiency and effectiveness. -...

  • Operations Manager

    5 months ago

    Randburg, South Africa AT Recruits Full time

    Position: Operational Manager Location: Johannesburg Specialization: Cleaning Services Key Responsibilities: - Oversee day-to-day operations of cleaning services across multiple sites. - Develop and implement strategic plans to ensure efficient and effective cleaning operations. - Manage and mentor a diverse team of cleaning staff, fostering a culture of...

  • Operations Manager

    5 months ago

    Randburg, South Africa BluTrain Group Full time

    We are looking for a qualified and experienced Operations Manager to join our dynamic team at our Randburg Offices. To lead, manage and ensure effective and efficient day-to-day operations of the Outbound Sales Call Centre focused on marketing credit card sales. **Required Minimum Education / Training** - Relevant degree (essential) - RE5 (Added...

  • Operations Manager

    5 months ago

    Randburg, South Africa FirstRand Full time

    Job Description To effectively manage and oversee all operational aspects in the achievement of the business objectives in the Commercial Credit Team. Focus areas of the role include managing OCS queues for misaligned accounts and updating the Mandate system to taking direct responsibility for key credit projects or providing sign off or support for...

  • Operations Manager

    1 week ago

    Randburg, South Africa Dante Personnel Full time

    Our client in the Engineering Industry is looking to employ an Operations Manager for their South African Office - The successful candidate will be Managing all aspects of the Manufacturing, Production and Logistics processMinimum requirements: Grade 12 with a Bachelors Degree in Engineering Must have a proven track record in operational excellence across...

  • Operations Manager

    5 months ago

    Randburg, South Africa Debt Collection Full time

    **About Our Company**: We are a leading outsourcing company specializing in providing exceptional customer service solutions to clients worldwide. With a commitment to excellence and innovation, we strive to deliver outstanding results while fostering a collaborative and dynamic work environment. **Position Overview**: **Responsibilities**: - Lead and...

  • Operations Manager

    4 weeks ago

    Randburg, South Africa FirstRand Bank Limited Full time

    Description Dear Future, Operations Manager The role requires you to effectively manage and oversee all operational aspects in the achievement of the business objectives Are you someone who can do the following: Strong analytical skills (Data Analytics) and reporting Understanding of the conveyancing process Establish, align and manage target and...

  • Operations Manager

    5 days ago

    Randburg, Gauteng, South Africa UDM International Ltd Full time

    Job DescriptionWe are seeking a highly organized and efficient Administrator to join our team at UDM International Ltd.The successful candidate will be responsible for managing daily office operations, ensuring smooth workflows and efficient processes.Key Responsibilities:Oversee day-to-day office operations, including supplies and equipment...

  • Operational Excellence Manager

    3 weeks ago

    Randburg, Gauteng, South Africa Performability Recruitment Full time

    ​Operational Excellence ManagerAt Performability Recruitment, we are seeking an exceptional Operational Excellence Manager to join our team. As a key member of our organization, you will be responsible for driving operational excellence, managing IT Technicians, overseeing the warehouse, and ensuring the organization remains committed to...

  • IT Operations Manager

    5 months ago

    Randburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To manage computer operations infrastructure, server, networking, desktop and database administration of integrated system staff management,...

  • Operations Manager

    5 months ago

    Randburg, South Africa CBRE Excellerate Full time

    **Main purpose / objective of the position** This role forms a critical part of the day to day functioning of a Centre; The connection and relationship between this role and the team leader are an important part of the successful management of a Centre; The implementation of tasks and understanding of this role will be critical and would include, fully...

  • Operations Manager

    6 months ago

    Randburg, South Africa Guardian Recruiting (Pty) Ltd Full time

    We have a vacancy for a strong, supportive leader to join our  client's Team, who can take responsibility for the Centurion staff and branch performance and who can align systems and procedures and implement business strategyJob SpecificationImprove operational management systems, processes, and best practices to enhance efficiency and...

  • Regional Operations Manager

    5 months ago

    Randburg, South Africa Wild Peacock Products Full time

    **Key Responsibilities**: - **Supply Chain Management**: - Manage the entire supply chain process, including receipt, storage, and timely delivery to customers. - **Production Planning**: - Develop and implement production plans to maximize efficiency and minimize costs. - **Quality Control**: - Ensure products meet or exceed quality standards; address...

  • Senior Operations Manager

    3 weeks ago

    Randburg, Gauteng, South Africa Flair TM Full time

    About this roleWe are seeking a skilled Technical Manager to lead the operational infrastructure and management of our extensive portfolio. This role involves planning, directing, coordinating, and budgeting all activities related to building construction, repairs, and maintenance.Key ResponsibilitiesOperational Management: Plan and oversee all operational...

  • Operations Excellence Manager

    5 days ago

    Randburg, Gauteng, South Africa Performability Recruitment Full time

        About Performability RecruitmentWe are seeking an experienced Operations Excellence Manager to drive operational excellence and manage our team with a focus on sustainability.    Job SummaryWe offer a competitive salary of $120,000 - $150,000 per annum, depending on experience, to lead our operations team in achieving business objectives while...

  • Administrative Operations Manager

    1 week ago

    Randburg, Gauteng, South Africa Kontak Recruitment Full time

    Looking for a challenging role as an Administrative Operations Manager at Kontak Recruitment, a well-established institution is seeking a dedicated professional to manage administrative and operational processes related to part-time academic staff. As a key member of the team, you will oversee onboarding, documentation management, and claims processing...

  • Financial Operations Manager

    1 week ago

    Randburg, Gauteng, South Africa Placement Point Full time

    We are seeking a highly skilled Financial Operations Manager to join our team at Placement Point. This is an exciting opportunity for someone with experience in financial management and operations to take on a challenging role that requires strong organizational, communication, and problem-solving skills.About the RoleThe successful candidate will be...

  • Financial Operations Manager

    3 weeks ago

    Randburg, Gauteng, South Africa Full Circle Selection Full time

    Job Title: Financial Operations ManagerWe are seeking an experienced Financial Operations Manager to join our team at Full Circle Selection.Key Responsibilities:Manage accounts receivable, ensuring all billing is accurate and timely.Oversee accounts payable and ensure timely payments.Manage cash flow and perform all banking tasks.Facilitate and coordinate...

  • Financial Operations Manager

    4 days ago

    Randburg, Gauteng, South Africa Dante Personnel Full time

    Job DescriptionWe are seeking a highly skilled Financial Operations Manager to join our team at Dante Personnel in Midrand.Job ResponsibilitiesBank Statement Management: Daily monitoring of the firm's bank statements for payments received, capturing these on the accounting program, and updating the system accordingly.Invoice Management: Capturing invoices...

  • Finance Operations Manager

    2 weeks ago

    Randburg, Gauteng, South Africa Sisol Projects Full time

    Job DescriptionWe are seeking a highly skilled Finance Operations Manager to join our team at Sisol Projects.ResponsibilitiesManage the finance department's operations, ensuring continuity and efficiency in financial processes.Adopt and implement business best practices to drive performance improvement.Maintain relationships with internal stakeholders,...