Ad Agency Client Service Administrator

3 weeks ago


Cape Town, South Africa Power of 9 Full time

Are you a stickler for detail? Can you spot an error faster than a maths teacher? Does Excel have the formula for your heart? Are you an admin ninja who can't get enough of schedules, templates, and tables? Are words like 'meticulous' and 'pernickety' music to your ears? Do you chase deadlines like others chase dreams?
If so, our fast-paced brand and advertising agency is looking for you; an ad agency administrator with strong experience in proof checking print-ready files on tight deadlines and whose excellent admin and attention to detail skills help create efficient processes and resources for their team to deliver quality work.
Cape Town in-office position - 8:30am - 5pm; Monday - Friday, Overtime may be required.
This is a junior to mid-level position reporting to the client service director.
**Start date**: as soon as possible
**Key deliverables include but are not limited to**:
Proofread and check print-ready product brochure layouts against briefing documents, ensuring text and image information, pricing, and financial terms are correct.
Set up monthly social media content schedules/calendars in Excel ensuring dates, text and image information, pricing, and financial terms are correct.
Compile top-quality PowerPoint presentations for the client service team.
Collate and record research data into concise, accurate reports.
Assist the client service team with trafficking workload, which includes determining capacity, and prioritising tasks in studio.
Assist the digital team with reviewing and proofreading social media content, and being a part of the compliance workflow approval process on social media management systems.
Assist all departments with overflow admin and office duties when primary tasks are completed.
Attend and be an integral, active participant during internal weekly client service status meetings.
**Key requirements**:
At least five years’ proof-checking experience - agency environment experience is an advantage.
Excellent knowledge of Microsoft Office.
Brilliant administration skills.
Excellent written and verbal English communication skills.
Strong interpersonal skills.
An exceptional eye for detail.
Ability to work at a fast pace within tight deadlines while maintaining a high level of quality work.
Team player.



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