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Senior Workshop Manager
4 weeks ago
**Title: Workshop Manager Position**
**Location: Rustenburg**
**Salary: Market related + plus incentives**
The position requires a **highly** experienced, passionate person who enjoys autonomy and is confident in achieving business growth.
The main purpose and focus of this role will be:
- Auditing work and customer service to ensure the company’s standards, efficiency and productivity goals are met.
- Monitoring department issues and client complaints to create methods to lessen recurring problems.
- Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service. Monitor's technician daily productivity report.
- Responsible for assigning and designating job duties to staff. Customer and
Results Driven
- Ensure customer satisfaction and standards.
- Attention to detail Working with people (Team player)
- Solid track reference and excellent management skills
- Leading people
- Achieving results, and driving business growth, responsible for a well-known
New Vehicle Dealership as well as Used Car sales.
- Understand Dealership Finance
- To set a strategic outlook for the retailer with inputs from investors and communicate this to all staff.
- To enact sound people management and develop thought the retailer and ensure overall business efficiency, productivity, and effectiveness for the entire retailer, with a particular focus on:
- Digital Sales Platforms, CMS, Evolve, Dealers Online, Logimeter and
Autotrade Management.
- Manage all aspects of the Workshop including staff.
- Parts, and Workshop of the Dealership and ensure the profitability of all departments.
- Maintain and increase market penetration.
- Improve stock turnover,
- Experience with corporate branded dealerships and volume brands
- Understanding of sales and aftersales principles and processes
- Understanding of dealership operating systems Knowledge of labour legislative framework
- Knowledge of risk management principles
- Sound knowledge on: (Advantage)
- CMS
- Evolve
- Logimeter
**Minimum Job Requirements**
- Exceptional attention to detail
- Senior certificate Grade 12 with relevant experience and training
- 5 years Workshop management experience
- Knowledge of data protection regulations,
- Other industry regularly bodies and their relevance FICA & NCA
- Valid driver’s license
- Computer literate Verbal and written literacy skills Sound knowledge of financial management and budgeting principles systems Business Diploma or equivalent tertiary qualification **(Advantage)**:
- Contactable references
**Salary**: R20,000.00 - R30,000.00 per month
Ability to commute/relocate:
- Rustenburg, North West: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Automotive Workshop Management: 5 years (required)
Application Deadline: 2023/01/27
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