Senior Workshop Manager

2 weeks ago


Rustenburg, North-West, South Africa Banture Full time

Title:
Workshop Manager Position


Location:
Rustenburg


Salary:
Market related + plus incentives

The position requires a
highly experienced, passionate person who enjoys autonomy and is confident in achieving business growth.

The main purpose and focus of this role will be:

  • Auditing work and customer service to ensure the company's standards, efficiency and productivity goals are met.
  • Monitoring department issues and client complaints to create methods to lessen recurring problems.
  • Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service. Monitor's technician daily productivity report.
  • Responsible for assigning and designating job duties to staff. Customer and
Results Driven

  • Ensure customer satisfaction and standards.
  • Attention to detail Working with people (Team player)
  • Solid track reference and excellent management skills
  • Leading people
  • Achieving results, and driving business growth, responsible for a wellknown
New Vehicle Dealership as well as Used Car sales.

  • Understand Dealership Finance
  • To set a strategic outlook for the retailer with inputs from investors and communicate this to all staff.
  • To enact sound people management and develop thought the retailer and ensure overall business efficiency, productivity, and effectiveness for the entire retailer, with a particular focus on:
  • Digital Sales Platforms, CMS, Evolve, Dealers Online, Logimeter and
Autotrade Management.

  • Manage all aspects of the Workshop including staff.
  • Parts, and Workshop of the Dealership and ensure the profitability of all departments.
  • Maintain and increase market penetration.
  • Improve stock turnover,
  • Experience with corporate branded dealerships and volume brands
  • Understanding of sales and aftersales principles and processes
  • Understanding of dealership operating systems Knowledge of labour legislative framework
  • Knowledge of risk management principles
  • Sound knowledge on: (Advantage)
  • CMS
  • Evolve
  • Logimeter

Minimum Job Requirements

  • Exceptional attention to detail
  • Senior certificate Grade 12 with relevant experience and training
  • 5 years Workshop management experience
  • Knowledge of data protection regulations,
  • Other industry regularly bodies and their relevance FICA & NCA
  • Valid driver's license
  • Computer literate Verbal and written literacy skills Sound knowledge of financial management and budgeting principles systems Business Diploma or equivalent tertiary qualification
    (Advantage):
  • Contactable references

Salary:
R20, R30,000.00 per month

Ability to commute/relocate:

  • Rustenburg,

North West:
Reliably commute or planning to relocate before starting work (required)

Experience:

Automotive Workshop Management: 5 years (required)

Application Deadline: 2023/01/27

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