Cx Associate

**Are you ready to take the next step in your career?** What you will be doing; The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences. - 1. Training - Delivers induction, product, systems, and customer experience training to agents - Deliver...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Gauteng , JHB - Northern Suburbs (Market related) An information security risk company based in Johannesburg is looking for a CX Delivery Manager will build and maintain strong client relationships, schedule project delivery, manage client feedback and satisfaction and capture client requirements, among other responsibilities. You will be required to...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Job Family- Project, Process and Product- Career Stream- Process- Leadership Pipeline- Manage Function (MF)**Job Purpose** - Drive a franchise view of clients and client experience, enabling differentiated coverage and client experience models that generate positive client sentiment and grow share of wallet. The role will be responsible for delivering...

**About Quantanite** Quantanite is a business process outsourcing (BPO) and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and...

**About Quantanite** Quantanite is a customer experience (CX) solutions and outsourcing company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence....

**What you will be doing;**: - The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences. - ** 1. **Training**: - Delivers induction, product, systems, and customer experience training to agents - Deliver refresher training as required - Creates a...

**What you will be doing** The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences. **1. **Training** - Delivers induction, product, systems, and customer experience training to agents - Deliver refresher training as required - Creates a training...

**Job Requisition Number** - #REQ122977- Job Family- Finance - Career Stream- Strategic - Leadership Pipeline- Manage Self: Professional **Job Purpose** - To facilitate long term strategy development and provide company management with strategy updates. Develops and implements a strategy definition and implementation process in division, including...

**The Role**: Purpose of the Position ï?- To support solution analysis efforts for the CRM, Partners and 3rd Party Platform Team. Â Â **Skills and Experience**: Qualifications Essential ï?- Relevant Degree / Diploma in ICT ï?- Salesforce Sales Cloud Certification essential ï?- Salesforce Administrator Certification prefered ï?- Relevant...

**Job Requisition details and Talent Acquisition contact** - REQ: 136043- Role: Campaign Manager- TA Consultant: Lebohang Monate- Advert closing date: 27/09/2024- Job Family- Marketing, Communication and Reasearch- Career Stream- Marketing and Brand Management- Leadership Pipeline- Manage Self: Technical (MST)**Job Purpose** - Design and execute digital...

**Location**: Sandton, Johannesburg, OR United Kingdom, London, Manchester, Oxford, or Remote Working. **Start Date**:ASAP **Compensation**:Market Related **Reporting to**: Chief Operating Officer **Job Context**: Quantanite is searching for an exceptional Project Manager to lead ground-breaking, innovative, large and mid-scale change, for the most...

**Requisition Details & Talent Acquisition Contact** - REQ: 135686- Talent Acquisition Contact: Lerato Sithole- Cluster: Nedbank GT- Location: 135 Rivonia Road, Nedbank Head Office, Sandton.- Closing Date: 3 September 2024**Job Family** - Marketing, Communication and Research **Career Stream** - Marketing and Brand Management **Leadership Pipeline** -...

**Company Description** About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating...

**Company Description** About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating...

**Assistant Vice President of Operations, South Africa** Location: Sandton, Johannesburg Compensation: Negotiable Start date: 01 December 2024 Reporting to: Vice President of Operations Working model: Office Based **About Quantanite** Quantanite is a customer experience (CX) solutions and outsourcing company dedicated to helping fast-growing companies...

**Requisition Details & Talent Acquisition Contact** - REQ 137073 - Busi Radebe- Job Post End Date: 29 November 2024- Job Family- Marketing, Communication, and Research- Career Stream- Marketing and Brand Management- Leadership Pipeline- Manage Self: Technical (MST)**Job Purpose** - Design and execute digital campaign journeys according to the campaign...

**Job Classification** - Job Family- Marketing, Communication and Research - Career Stream- Marketing and Brand Management - Leadership Pipeline- Manage Self: Professional - FAIS Affected**Job Purpose**Responsibilities**: - Developing concepts, multimedia graphics and layouts for product illustrations and websites in order to build new and increase current...

**Position Overview** This role supports these essential strategic priorities and leads the organization in developing and providing strategic consultation on company goals and priorities. We’re looking for someone with a strategic mindset that wants to make a global impact. **What You’ll Do for Us** - Oversees the detailed, quantitative analysis work...