Insights Intern

2 days ago

Cape Town, South Africa Black Swan Data Ltd Full time

In a turbulent and fast-changing marketplace, the old world of traditional consumer research is no longer enough. Where there was slow and pre-emptive questionnaires and surveys, now there's big data, machine learning and predictive analytics. For some, it's unknown territory. For Black Swan Data, it's unprecedented possibilities.
Black Swan Data is on a mission to revolutionise Insights & Innovation through the power of Social Prediction. Using sophisticated data science and AI techniques, we unlock social data's potential to understand, connect and predict consumer behaviour more accurately and further ahead than before.
We're fast movers. Since 2011, we've spread our wings across the UK, Hungary, USA and South Africa. Today our team of around 150 Swans (and counting) includes data scientists, developers, insights consultants, analysts, designers, engineers and marketeers.
But first, we're entrepreneurs and champions of change who thrive on moving fast and breaking new ground. In 2015 we were awarded the Sunday Times #1 Fastest Growing Start-Up. In 2016 we were named the UK's Fastest Growing Exporter. And in both 2017 and 2018 we ranked high in the Financial Times 1000 Europe's Fastest Growing Companies. Since, we've been recognised by Deloitte Fast 50 and the London Stock Exchange for our cutting-edge technology and innovative approach.
Now is a great opportunity to join our rapidly growing data and technology SaaS business which is led by an experienced and inspiring management team. We're passionate about what we do and committed to disrupt and drive industry change, so if you're an enthusiastic team player and go-getter we want to hear from you.
- "The best way to predict your future is to invent it."_
Peter Drucker

**The Role**:
An exciting internship opportunity has opened at Black Swan Data. The internship is part of Black Swan Data's Accelerator Programme. The Accelerator Programme provides top talent with an aptitude for data analysis and delivering consumer insights an opportunity to pave a career path within the Insights team.
The programme facilitates a 3-year career trajectory within the team. The Accelerator Programme starts off with the internship phase and if successfully completed, there is great potential to move to the next phases of the programme, which sees the team member moving into the Insights Associates phase (levels II and III), and finally onto the final phase, the Insights Consultants phase (levels I,II and III). The diagram below shows the trajectory of the programme:
As an Intern on the Accelerator Programme, you will work across some interesting client issues and expand your knowledge of how social research and data science can be used to replace traditional research approaches with Black Swan.
During the six months you spend as an intern in the Insights team, you will get to experience a unique research approach which allows us to gain a truer understanding of consumers. Expect to engage in a creative research process where analytical rigour is almost equally as important as curiosity about the world. You will be part of an engaging, fast-paced environment, working within a dynamic and social team.

**What you will be doing and learning**:

- Working with large datasets to analyse both qualitative and quantitative data.
- Identifying data trends and consumer behaviours which our clients can action on.
- Learning how to articulate insights and produce reports.
- Supporting the Insights associates, consultants and directors with internal and external client meetings, debriefs and presentations.
- Playing an active role in sharing key learnings and best practices both informally and in team sharing sessions.
- Working with Trendscope (our software product) to be able to navigate and articulate its purpose and be able to use the tool for analysis and reporting.
- Learn and work with an array of data tools to produce outputs, trouble shoot and be able to provide the necessary support and analysis.

**About you**:

- Recent under or post-graduate in Business Science/management, Marketing/marketing management, BCom, Social Sciences or relevant academic or work experience in qualitative and quantitative analysis.
- Strong computer skills including expertise in Excel and MS office.
- Feel comfortable working with large volumes of Excel data.
- Strong analytics, report writing, and the ability to narrate data.
- Interest in understanding consumer attitudes & behaviour, and wider cultural trends
- The ability to deliver and put together professional and visually compelling presentations.
- Feel comfortable and confident in delivering presentations to clients.
- Interest in product innovation and new technologies.
- Able to learn and pick up new tools and processes quickly.
- Curious and asks the right questions.
- Take accountability and ownership for the tasks assigned to you.
- Proactive and know when to ask for help.
- Great time management skills.
- Passionate and committed to t

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