Divisional Manager: Credit Risk and Customer

7 months ago


Cape Town, South Africa Recruitment Matters Africa Full time

Our client is looking for a Divisional Manager: Credit Risk and Customer Analytics. This position requires that you find innovative ways to leverage the vast amount of data and information at your disposal to create customer strategies that drive up profit within constraints. Work within the Risk and Analytics department to enhance the company's performance by providing information, analyses, reports, and technical support for the development and implementation of strategic solutions. Must have a broad range of experience.

**Responsibilities**:

- Duties and Responsibilities include but are not limited to the following:

- Led a team of analysts to design build and track credit and loyalty optimization strategies to grow profit within constraints set by the board.
- Work closely with a broad range of colleagues to identify ideas/opportunities, explore which have merit and then build a testing framework to learn what works best and roll
- out to the business.
- Present new strategies with expected outcomes to the board / senior executive management with recommendations on how to test these on the portfolio

**Key Skills**:

- Task-driven and ability to handle work pressure;
- Excellent planning and time management skills;
- Creative mind-set and proactive
- Must grow team with relevant support, and training programs and be seen as a mentor/coach.
- Must have good communication skills

**Qualifications**:

- Bachelor of Business Science or Commerce Degree preferred
- 8+ years in retail credit, ideally store card.
- Experience in analytics programming languages highly advantageous e.g., SAS, Python, R
- Experience in using predictive models in a framework to balance costs with revenue to drive profit.
- Project manage the implementation of strategy changes into live systems
- Coding (Retailer experience)
- Mathematical optimization experience highly advantageous



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