Key Accounts Manager
6 months ago
**Job Number**
- 72915
**Job Type**
- Permanent
**Job Title**
- Key Accounts Manager
**Computer Skills**
- MS Excel,MS PowerPoint,MS Word
**Industry**
- Logistics and Supply Chain
**City**
- eThekwini (Durban)
**Province**
- Kwazulu Natal
- Job Function:
- To manage the processes, teams and resources that improve, grow and retain clients / customers through the successful implementation and management of client / customers insurance portfolios, contributing to operational effectiveness, client / customer satisfaction, reduced risk, profitability and compliance to relevant policies and regulatory requirements.- Key performance areas:
- Managing customer relationships and expectations effectively and pro-actively across various levels of the customers’ business.- Build trust and cooperation with customers.- Understand customer’s business environment and business and customer needs.- Cultivate customer relations to secure on-going business and expansion opportunities.- Assist the business team in negotiating and securing new or expanded contracts.- Identify strained relationships and efforts to remedy the relationship as independently as possible.- Formulate strategies and strategic initiatives.- Develop potential strategic initiatives and projects that will enhance the relationship with the client.- Plan and coordinate projects during the launch of new services.- Identify operational and timing risks.-
**Inherent Requirements**
- Qualifications required:
- Matric- Diploma/Degree in Marketing, Business Management, Logistics or related field.- Skills and experience required:
- At least 5 years’ relevant experience in similar environment.- Excellent communication and interpersonal skills.-
- Understanding of company systems and SOPs.- Knowledge of Health and Safety legislation and SHERQ principles.- Computer Literacy (Word, Excel and Powerpoint).**What Qualification**
- Diploma/Degree in Marketing, Business Management, Logistics or related
**Minimum Qualification**
- Diploma
**Status**
- Available
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